I placed an order a month back and…
I placed an order a month back and didn't recieved the package. They haven't been answering my pleas for a solution. I know nothing from them or the delivery company.
By Pablo D.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2001 by eyewear enthusiasts, zeroUV has become a prodigiously curated eyewear boutique for the fashion savvy individual. At zeroUV we strive to bring our customers the latest in eyewear fashion for a fraction of high retail prices.zeroUV personally works with well respected individuals in the fashion industry in order to provide an amazing shopping experience for everyone. We are always exploring for new inspirations, and we invite you to follow us on this amazing journey!
zeroUV (zerouv.com) has 40 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 23 reviews with 1 star · Clear filters
I placed an order a month back and didn't recieved the package. They haven't been answering my pleas for a solution. I know nothing from them or the delivery company.
By Pablo D.
Have placed orders a couple of years ago and had no issues. This time, I've ordered 2 pairs of glasses back in September but haven't received any updates since then (also can't track the package) nor answers to the 3 emails I sent them. Very, very disappointed.
By Mariana
Same experience as others, I've placed 10-15 orders from them over the years. This latest I placed 3 months ago and I've emailed them 4-5 times. No response every time. Never again
By Derek W.
I ordered 2 sunglasses off of them and the package was not received even after a month. I tried to contact them using email but I have not received a single reply despite putting reminder emails 3 times! I used to buy from them regularly but no more!
By Karanvir S.
SCAM! I was a loyal customer for over 8 years. Several bigger orders in that time, always loved their glasses. But now they are scamming me. I made an order about 5 glasses, but received 3 other glasses of a type I never ordered (yet on the box it says my order is fullfiled ...). A mistake? Can happen? Well, they DON'T ANSWER, dozens of mails, calls, zero. They just GHOST you, and my money is gone forever, I have 3 glasses I don't want, and that's it. And by what I read here and in other places, it's a scheme they pull on many customers. DON'T BUY HERE!!!
By J.F.
I received the wrong sunglasses and no one has responded to my emails for over 2 weeks.
By drockx
It’s a scam. They took my money and I never received the sunglasses. They won’t respond to my emails. Do not give them your money. That site should be taken down!
By Kreyali K.
Took the whole summer to receive my glasses, NEVERMIND they didn't even come! After I emailed them they refund me to a discarded temporary card. FACEPALM! Their logistics is all screwed, do not buy from here.
By Nuno F.