Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
367 reviews
ZenSupplySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At ZenSupply, we make it easy. Our exceptional service complements our extensive selection of commercial and residential products.Our experts are here to ensure a seamless and satisfying experience. With extensive knowledge and expertise, our team provides recommendations and answers to all your questions.We’ve done the heavy lifting—studying catalogs, vetting products, and making it easy to find and configure what you need. Whether it's a complex commercial project or a simple upgrade or replacement, our experts are ready to assist every step of the way.At ZenSupply, we open new doors and create endless possibilities, delivering the most powerful experience.
ZenSupply (zensupply.com) has 367 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
367 approved reviews, newest moderated first
Fast shipping and great costomer service
By hochul L.
Response from ZenSupply· Oct 23, 2026
We’re delighted that both our service and shipping made a positive impression! Getting specialized hardware like the Hager 8300 series operator arm to you quickly, with support you can count on, is what we aim for. Thank you for choosing ZenSupply—we truly appreciate your business and look forward to helping you again!
I received exactly what was expected the very next day!
By Lynn P.
Response from ZenSupply· Oct 22, 2026
Next-day delivery and an order that matches your expectations make for a great experience! We’re glad your Schlage Accent privacy lock arrived right on time and was exactly what you needed. Thank you for choosing ZenSupply—we appreciate your business and hope to assist you again soon!
The experience was great. It was easy to put together the order and delivery was fast. I would use them again.
By Glenn B.
Response from ZenSupply· Oct 21, 2026
A hassle-free ordering process and speedy delivery are exactly what we want our customers to experience. We’re glad your LCN 4010-72 door closer cover arrived quickly and that everything went smoothly from checkout to delivery. Thank you for giving ZenSupply a try—we look forward to helping you with your next order!
Fast shipping great product
By James S.
Response from ZenSupply· Oct 21, 2026
It’s great to hear your Baldwin Estate handleset repair kit met your expectations and arrived promptly! We know how important it is to find the right replacement parts without a long wait. Thank you for shopping with ZenSupply—we appreciate your feedback and hope to help with your next hardware project!
Website was vague about stock. Now it looks like the items won’t arrive till sometime in November.
By Michael M.
Response from ZenSupply· Oct 21, 2026
Hello, Thank you for your feedback, and we're sorry for the delay and the confusion about stock. We appreciate you taking the time to talk with us about it. We're keeping a close watch on your order and will let you know as soon as it ships. If you have any questions in the meantime, we're happy to help. Thank you for your patience.
Clear and accurate communication. My rep was very professional.
By Sean K.
Response from ZenSupply· Oct 21, 2026
Clear communication and knowledgeable support are essential to a positive customer experience. We’re pleased to hear your representative provided professional service and kept you well informed throughout your purchase of the Lockey EC780 electronic cabinet lock. Thank you for choosing ZenSupply and for recognizing our team’s efforts. We look forward to assisting you again!
In stock item & fast shipping. Will order again!
By Lisa L.
Response from ZenSupply· Oct 21, 2026
Having the right hardware available when you need it can make all the difference. We’re glad your Accentra Augusta lever trim was ready to ship and arrived quickly. It’s wonderful to hear you plan to order from us again—we look forward to being your go-to source for quality door hardware. Thank you for choosing ZenSupply!
Never received
By John F.
Response from ZenSupply· Oct 20, 2026
Hi, Thank you for your feedback, and we're sorry your order took longer than expected to arrive. We looked into it right away. Your package is in transit and scheduled to be delivered today. We tried to reach you by phone and also sent you an email with the details. To make up for the delay, we've refunded your shipping charges. If there's anything else we can do, please reach out to us directly.
