zenleafdispensaries.comReviews of zenleafdispensaries.com

My Zen leaf representative was Nicholas, I’ve had him before, he is knowledgeable and kind! He is always upbeat and ready to answer any questions! He’s definitely a KEEPER!!😊

From Atlanta took a business trip to naugatuck of all places and decided to stop at the zenleaf in naugatuck. The worst customer service and worst product i have ever paid for. They could have given me some incite into the bs product I was purchasing. Just gave loser vibes loser product. SHIT SPOT

This company lied about promotions I wasn’t receiving since the new upgrade. I’ve be lied to about past promotions with accommodations for mistreatment of customer service agents who don’t take accountability for there actions. I was given a $50 promotion for months of not receiving past promotions. After my escalation they stated that they sending me promotions but other agents agreed that I wasn’t. When I stated that I use another dispensary they said ok. You should never tell a customer to use another dispensary. I recommend using surrounding dispensaries as Zen Leaf doesn’t take accountability for there actions.

I am not a frequent writer of "reviews". However, we just returned from Massachusetts where 1 gram vapes are $30. Why are they 230% more expensive in Williamsburg VA? A 1 gram vape at Zen Leaf is about $100.

Be careful when buying gummy at Zen leaf Naperville store!!!! I went there on Dec 19 where they had promotion around Christmas time. I ordered from Kios and when I reached the counter, a guy behind the counter said he did not find my order so he 'helped' me placed the orders.. when I got home, i realized that I was overcharged. I went to the store after Christmas, and the manager lady told me that she had no way to know and find what the promotion price on Dec 19 be and she couldn't refund the money... I said the promotion sales continued up to New year, same price! how can't she know? she is the manager and she has all the authority to check. instead, she just offered $5.00 discount. how about the remaining money that do not belong to them? A friend also experienced the same thing. it seems this is a new trend how they 'EARN' extra money! they will not refund the money although merely their staff's mistake. Unfortunately and very sadly, their upper leadership support the manager's decision although all the proof were provided :-( Imagine how many people fall in their trick and how much money they have stolen from? Please DO NOT be their next victim!! if possible, avoid going to that store.. They are not trustworthy and honest people! There are many dispensary stores around, more truthful and cheaper too.....

Customer service is terrible, but I've had no problems while the physical stores.

Within weeks, I went from being a "patient" to being a "customer." Any out-of-town "customer" shopping for "sativa pre-rolls," takes absolute priority over any long-term patient seeking a simple pickup. The manager left his back room to assist the customer after me, didn't acknowledge me in the slightest, and didn't address the fact that the employee actually said the quote in the review title to me. There is no seating for your wait, but there is priority parking for "medical card holders," so I suppose there is that. It's a far cry from a compassionate medical dispensary and more of a clean-looking party store.

They changed the dosage of the encore grape gummies and only give you 10 instead of 20. they say that it's higher THC and you need to split them in half which after taking a whole one for so long you forget, now you've overdosed yourself, it's barely acknowledged on the package it should be in huge letters to let you know they changed it. I don't understand the reason behind it. You have to be consistent when you're dealing with THC levels and then I see that Better Business Bureau readings gives them an F. I'm definitely not happy with my last purchase I spent a lot of money and I feel like I was deceived.