We wish we got a refund in time
In my experience, I have a laundry list of things that went wrong and wish we cancelled in advance. It was not clearly stated monthly meeting is only 30 minutes with counselor, told different things from different representatives, latest counselor was 13-min late for a 15-min follow-up meeting (f/up meetings only offered in senior year), counselor sometimes need to be made to stay on track (non-academic conversation within an already limited 30-min meeting), advice that I think was not most ideal when determining my child’s classes and suggestion of colleges (would have done things differently), and the big kicker, the counselor we worked with for a few years left the company a few days before Common Apps opened (!) and did not indicate us in advance (absolutely would have refunded at that point but unexpected news came 3.5 weeks too late), etc. My personal opinion, I wish we signed up elsewhere and it would been much cheaper. Didn’t work out for us!
By Fran



