Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
302 reviews
ZenfolioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zenfolio founded in 2006, provides everything you need to build your ultimate photography business. Create stunning online photo galleries and a professional portfolio website in minutes. Share, proof, and sell your photos and videos online with one powerful solution. Grow your business with integrated tools that assist with booking clients, marketing and photo culling.
Zenfolio (zenfolio.com) has 302 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 153 reviews with 5 stars · Clear filters
Good solution for selling photos and great customer service.
By Kim H.
Response from Zenfolio· Aug 5, 2025
Thanks for sharing this! We're so happy to hear it! If there’s ever anything more we can do to help, just say the word.
Quick, courteous, and helpful service!
By XEPhotographyAZ
Response from Zenfolio· Jul 24, 2025
Thanks for the kind words, and so glad to know that you had a smooth experience with the team.
When I started playing with Zenfolio’s new website and galleries editor it just wasn’t intuitive and I wasn’t finding videos that helped me get over the initial hump. So I scheduled time with a customer success rep who did a great job walking through the editor’s UI and that’s all I needed to get my new website up and running.
By Jason W.
Response from Zenfolio· Jul 24, 2025
Really appreciate you sharing your experience. We understand that, with anything new, there can be a bit of a learning curve. It’s great to know the walkthrough helped things fall into place.
Great support and incredible uptime.
By BILLY J YORK J.
Response from Zenfolio· Jul 24, 2025
Thanks for the shoutout, Billy. It’s good to hear everything’s running reliably and that support has been there when you’ve needed it. That kind of feedback means so much to us!
Great product and support. Love all of the gallery features.
By Don
Response from Zenfolio· Jul 24, 2025
Thank you for the thoughtful review. We’re glad the gallery features are working well for you and that you’ve felt supported along the way. Always great to hear.
My questions were answered in a timely manner. The issue was resolved within a couple days. Great customer service!
By Joshua
Response from Zenfolio· Jul 24, 2025
Thank you for the review! We always aim to keep things moving and helpful, and it's great to know we hit the mark.
Even though I was lost sometimes I had the help I needed thanks to Alex! Very nice person. I understand also that being at the beginning of the transition can imply some delays and adjustments. Basically the process went very well and I am very happy with the results.
By Danielle
Response from Zenfolio· Jul 16, 2025
Transitions can be tough! So glad you stuck with it, and it’s great to hear Alex was able to support you along the way. We're thrilled you're happy with how everything turned out!
Very fast response to email questions. Explained the different platforms honestly. Helped me gain access to the account I needed amd made me aware of other help options.
By Donna S.
Response from Zenfolio· Jul 16, 2025
So glad we could help get you where you needed to be and point you to a few extra resources along the way. Don’t hesitate to reach out anytime, Donna!
