great service and patience from…Stephenie
great service and patience from Stephenie
By Patricia D.
Response from Zenfolio· Sep 8, 2025
Thank you, Patricia! Stephanie is AMAZING! We will pass on your kind words.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
302 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zenfolio founded in 2006, provides everything you need to build your ultimate photography business. Create stunning online photo galleries and a professional portfolio website in minutes. Share, proof, and sell your photos and videos online with one powerful solution. Grow your business with integrated tools that assist with booking clients, marketing and photo culling.
Zenfolio (zenfolio.com) has 302 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 153 reviews with 5 stars · Clear filters
great service and patience from Stephenie
By Patricia D.
Response from Zenfolio· Sep 8, 2025
Thank you, Patricia! Stephanie is AMAZING! We will pass on your kind words.
Prompt responding and very professional in answering all my questions and concerns.
By S S.
Response from Zenfolio· Sep 8, 2025
Really appreciate you taking the time to share this. We always try to be there when questions pop up, and I’m so happy to hear the team could give you the answers and peace of mind you needed, Skye!
Quick reply & on a holiday weekend... which we didn't expect at all
By Weddingsbyvideoimages
Response from Zenfolio· Sep 5, 2025
We keep the lights on over here, no matter what! So glad we could help you out. Thanks for taking the time to share this—it really means a lot!
I'm in a tricky transition period and the Zenfolio Customer Support has been second to none. Even though they're based 6,000 miles away from me here in Dublin, Ireland, the response is always fast, understanding, knowledgeable and don't let up until the issue is addressed - they're a great company.
By Fionan
Response from Zenfolio· Sep 5, 2025
We’re so happy to hear our team has been able to support you during this time of change! Thank you for trusting us all the way from Dublin!
Zenfolio is awesome for showcasing my freelance images and delivering them to my clients. My sales have increased this year using the new platform versus the Zenfolio Classic platform I was using the years prior. When I have had questions, and there haven’t been many, customer service has been quick to respond and spot on with their response.
By Timothy
Response from Zenfolio· Sep 5, 2025
It’s wonderful to hear that the new platform is helping your business in such a meaningful way, Timothy. Thanks for sharing your experience—we’re thrilled it’s working so well!
Great customer support and really friendly and knowledgeable staff. Really proud of my website!
By Clive I.
Response from Zenfolio· Aug 29, 2025
We’re so happy to hear how much you’re enjoying your experience! Knowing that your site is something you feel proud to share means a lot to us. Thank you for taking the time to share this, Clive!
Still waiting on a few key features my business can use to be added. However, the staff at Zenfolio is a classy bunch from the first to last person I’ve dealt with.
By Aaron
Response from Zenfolio· Aug 26, 2025
Really appreciate you taking the time to share this. It’s great to hear you’ve had good experiences with our team...that’s something we care about a lot. Feedback like yours helps us focus on what will make the biggest difference for our photographers, and we’re working on it!
I have been using zenfolio for years for my photography business. Over the years they have applied upgrades and changes to make this gs easier and offer more functionality. Now with the new software version available, I will be migrating to this versions which has way more ability to do this things efficiently and with a bette authentic. They support staff are amazing as well. Enjoy.
By Peter F.
Response from Zenfolio· Aug 25, 2025
It’s wonderful to hear how you’ve grown with Zenfolio over the years, Peter. We're so glad our support team has been able to help along the way. Thank you for being part of our community, and we can't wait for you to try out NextZen!