Review
The Support was awesome but it took a while for them to respond but I also know it was just him so all and all I would love to comeback to this
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
24 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zelon is listed under Internet & Software.
Zelon (zelon.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
24 approved reviews, newest moderated first
The Support was awesome but it took a while for them to respond but I also know it was just him so all and all I would love to comeback to this
By customer
The support team, specifically Jack has handled every issue I have ever faced. He replies in a very short amount of time and has helped with every issues I've encountered, thanks a ton!
By Hunter Z.
Garbage, nothing worked , bad support
By customer
Made an account for a discord bot, purchase was rejected for "fraud." Contacted to find out why and was IP blocked. 1st time customer...get found you off of reddit. Cant say I understand your logic.
By customer
I was very disappointed with the way I was treated by Zelon. In my opinion they misrepresent their services on their website. They let me order and pay for web hosting and then they simply cancelled it, stating that "...our shared web hosting plans are being discontinued because we believe that much better value can be found in a VPS". Note: their web hosting that "is being discontinued" is still available to purchase on their website today. My personal experience with Zelon was unbelievably poor and disappointing. My opinion is they are a joke of a hosting company If you want my advice, here it is - run away from Zelon and choose another hosting company!
By Customer
Zelon has served me very well so far, Currently have a Hyrbid in Miami and I have had zero issues of downtime. Great value servers, and support is fast to respond!
By ITechnologyman
My service has been nothing short but excellent. The support team, specifically Jack has handled every issue I have ever faced. He went above and beyond a clients expectations and that type of effort is commendable and deserves to be rewarded. This is my turn to host for VPS services, they are very reliable. I have never experienced any downtime, so Zelon is very stable! I have never had a support chat wait time longer than 1-2 minutes. Keep it up!
By Charlie R.
Terrible DDOS Protection, my site got hit offline for 1 whole day man! Don't buy from them.... -The Secret Intelligence
By XX G.