ZeldacardsReviews of zeldacards.com

Response from Zeldacards· Aug 31, 2023

I am very sorry. We currently suspect that someone has written the wrong email address or filled in an email address to place an order, which caused you to receive the wrong email. I am very sorry to disturb you. We are investigating this incident.

Response from Zeldacards· Dec 31, 2022

We are very sorry that you did not receive the product, due to the approaching Christmas season, some products may arrive later than we promised, we have immediately arranged to investigate, if we exceed our promised time, we will give a certain percentage of compensation. Thank you again for your understanding! Karl Linkinbot Support Team

Response from Zeldacards· Oct 29, 2022

We are very, very sorry, we have inquired that this package was lost, we did not follow up in time, we give you a full refund, very sorry!

Response from Zeldacards· Apr 27, 2022

Thank you for mentioning this problem, the crash of the page should be a bug, can you describe your situation in detail? We will fix it in time after confirmation. At the same time, Trustpilot and our official website are completely separate websites. Opening our website will not only prevent you from accessing Trustpilot, but we welcome customers to check all reviews on trustpilot. If you have any questions about the products and services of our website, it is recommended that you try to buy one product, and we support 30 days no reason money back guarantee. Zeldacards Support Team

Response from Zeldacards· Apr 25, 2022

We are very sorry, you purchased a single card, we are sorry for the insufficient reminder on the product page, we have given you a full refund.

Response from Zeldacards· Apr 13, 2022

I'm very sorry for the bad shopping experience. Our customer service has contacted you and we will give you the best solution. update on 4/14 2022: We have contacted you through text messages and multiple emails, but at present, your reply has not been received. Can you check your spam mailbox to see if you have received our email, thank you! Update on 4/25 2022: We are very sorry that you are still not satisfied with your card, we have given you a full refund. Sorry again for the inconvenience caused to you.

Response from Zeldacards· Jan 4, 2022

We are very sorry for the misunderstanding. We have contacted you by email. We hope that all this is just a misunderstanding. Please rest assured that we will give you the best solution.

Response from Zeldacards· Dec 16, 2021

Hi Mier, We are sorry to hear you have not received your order yet. We are also aware of some news regarding the epidemic season and the impact on delivery time this year, as well as the unprecedented online shopping peak season. Your order is sent from YunExpress, our logistics carrier, could not be delivered to you after the expected delivery time. It usually takes only 5-8 business days to reach its destination, but due to the high demand of online shopping and the epidemic, they have delayed the delivery date. We have been working continuously with YunExpress since we noticed this delay, trying to help him solve the problem. The situation is still unpredictable now, and we will inform you if things change. We appreciate your patience and understanding in advance. Based on the latest information we got from the shipping carrier, more orders from our customers will arrive in the United States by this weekend. I'm very sorry for any inconvenience you may have encountered. We would like to give all delayed customers 5-10% in compensation as an apology for our flawed delivery service. - Daniel Morgan Zeldacards Support Team