The absolute worst
The absolute worst. I tried to buy a replacement remote from them. They sent it, but apparently didn't bother to put my full address on the package. The only way you can contact them is through a chat. The person on the chat ignored my questions and flat out refused to answer them, then basically stopped responding. Before this person stopped responding, they said a replacement package would be sent by 10 pm. UPS marked it delivered at around 5. No package. I am literally being ignored and have been waiting 23 minutes for a response from chat. AVOID AT ALL COSTS.
By James J.