The construction is very poor
The construction is very poor. The wires in the back are hot glued together, and some of the wire is exposed. It’s only a matter time before the wires touch each other and the sign will short out.
By Ruben C.
Response from Zanvis LLC (zanvis.com)· Jan 13, 2026
Thank you for your feedback. Our signs come with a 2-year warranty, and we’re always happy to support if there’s any issue. As a handcrafted product, the wiring at the back is manually arranged and secured, which is a standard part of the handmade neon production process. Each sign is built on a 5mm thick acrylic backing, one of the most durable options available on the market. We kindly invite you to reach out and experience our after-sales service, as we’re confident we can address your concerns. Once resolved, we’d truly appreciate it if you’d consider updating your review to reflect the full experience.