Zanda (formerly Power Diary)Reviews of zandahealth.com

Response from Zanda (formerly Power Diary)· Jun 1, 2022

Hi there and thanks a lot for your feedback. I'm really sorry to hear that you found it cumbersome and confusing to create forms. Did you see that we actually have a library of pre-created forms that you can start from and adapt to suit your practice? Also, our team is always available to assist you individually too. You can reach out to them on [email protected] - either with a question or to arrange a call. This help article on how to create forms may help as well: https://support.powerdiary.com/article/245-getting-started-with-online-forms We also ran a webinar on our online forms not long ago which you can see here: https://www.youtube.com/watch?v=crV5h3RoYhc In any case, our team would love to help you with these as I think once you see how the forms work, you'll be very happy. All the best, Fiona

Response from Zanda (formerly Power Diary)· Feb 9, 2021

Thanks for the review and feedback. I'm not sure I follow your comments regarding the printing of correspondence as there hasn't been a change to this. If you could contact our support team to provide some more information that'd be great. With NDIS our Session Packs feature can be used to track session utilisation against service agreements, and we have some additional tracking options in the pipeline. I hope this helps and thanks again for taking the time to provide your feedback. - Damien

Response from Zanda (formerly Power Diary)· Oct 13, 2020

Hi Mustapha, I'm very sorry to hear that you haven't had a good experience with Power Diary so far. Perhaps there has been some confusion with how the forms and email templates work. We do provide a lot of pre-built templates for you to start from, but you can also create your own from scratch. In any case, you should only end up with the templates that you actually want within your account. I'd be happy to jump on a call with you to explain what I mean over a screen-share if you like? Please contact us at [email protected] to arrange this. But of course, if you're not happy with Power Diary, don't forget that we have a 12 month guarantee so you are welcome to cancel your account at anytime within the first year and get a full refund on all the subscription fees you've paid. Of course, we'd rather keep you as a happy customer, but this is an option for you. - Damien