Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Zager GuitarsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zager Guitars were created by Master Guitar Builder Denny Zager to play easier than any other Guitar. Find out why professional players are switching to Zager! 100% Money Back Guarantee, Lifetime Warranty.
Zager Guitars (zagerguitar.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
388 approved reviews, newest moderated first
No I'm good I've bought 4 guitars off you all and they are amazing the quality and sound is on par with all the high end guitars I have played but WOW the play ability is out of this world 🌎 my fingers never hurt like when I played my Taylor's and yes I said played because since I started playing my Zager's the ony time I touched my Taylor's is to move them I absolutely love my Zager's so Thank you for making the best guitar I have ever played.
By Billy
The guitar got here in great shape. They did a great job and packing it and I’m really impressed with the case. It’s got humidor in it. Let you know that your wooden guitar is not gonna crumble up on you. It’s very cool. The case has keys so you can take it on airplane I’m impressed 100%.
By Dale Allen S.
I purchased the ZAD900CE about 3 months. I was initially hesitant because of all the guitars I was considering, I could not hold the Zager in my hands and play it before making the decision. The fact that they offered a full money back guarantee as well as paying to ship the guitar back (if I wasn't satisfied) helped finalize my decision. I am so happy with my ZAD900CE. The guitar is beautiful and sounds so full and rich. The quality is exceptional and it's evident that this was built and designed by someone who knows guitars. I love playing it and I feel like a better guitar player when it's in my hands. I also want to give a shout out to the customer service. From the moment I ordered to the day I received my guitar, they kept me informed. When I had questions, I sent and an email and they literally responded within an hour. I can't say enough good things about this company. It you are looking for a guitar, I highly recommend a Zager. You won't be disappointed.
By MICHAEL L.
I would like to express my deepest appreciation for the Zager Guitars Company. I purchased a ZAD900CE Solid Spruce/Rosewood Acoustic Electric AURA Pro series 50th Anniversary Tobacco Sunburst, with a Zager Pro ABS Ultra-Light Molded Case with Digital Humidity System. I have many guitars and nice guitars Strat’s, Tele’s, Gretch, Yamaha’s, and my favorite my 1997 Commemorative issue Alvarez and a few others. I am so happy with my new Zager, I have never had a guitar that right out of the box with the sweetest sound, easy to play and just quality woods and beautiful inlays along with Grover machine heads, and Fishman Aura Pro programable pre amp. This is the cat’s meow. The pillow touch coated acoustic guitar strings are simply remarkable. The Company insists that you try this instrument and if not, happy they will refund your money and have you ship it back to them free. This instrument comes with a lifetime Warranty. After 56 years Mr. Zager is retiring and his family will continue his world class production. Roger K. Berube 10 Day Road Porter, Maine 04068
By Roger for Village Propane Appliance L.
Dennis thank you for giving me a chance again to become a musician so I can so my grandkids the fun to broaden their dreams and show them how they can become who they are...the guitar I receive was a left handed 80CEOM-LH It was beautiful it felt great looked great and was signed....I was in heaven. I am 69 and never had a good guitar like this...love these guys....
By KEVIN M.
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By Lee W.
Response from Zager Guitars· Sep 30, 2026
Hi Lee, We’ve tried to identify and contact you regarding this review, but so far we haven’t been able to connect your name and the circumstances described here with a customer case we can verify, and we haven’t received a response to our attempts to reach you. We take a claim like this very seriously. Zager guitars come with a 30-day home trial and lifetime warranty, and if a customer contacts us with a legitimate problem, our goal is always either to resolve the problem or get the guitar back. If you are a Zager customer, please contact us at [email protected] with your order number or the name/email used for the purchase. We will personally review the complete history and work with you toward a resolution. We don’t want any customer sitting with a guitar they consider “unplayable,” and we’d genuinely like the opportunity to address this. Norman Luthier, 44 years Zager Guitars Lincoln, Nebraska https://zager.com/
I have played guitar since I was 12 years old. I am now 81. I have owned all of the best Guitars made. To me those were: the Martin D 28 1950s, the Martin D 35 1967, Gibson I think they’re 45 and the J 200 The Taylor 614 E and their other Guitars with the expression system which never worked properly. I’ve had a Guild 12 String. Martin and Gibson 12 Strings. But… I have never had a guitar that plays so easily and as precisely as this instrument. I have the 900 series. Cut away Solid Spruce top and Rosewood sides and back. What quickly told me where we were headed with Zager was when Denny picked out the Fishman Aura preamp system! It’s a real beast. I don’t know if it’s the best in the business, but it certainly would take a lot to beat it. The guitar sounds amazing,….. Unplugged. (No, it doesn’t sound like a 1950s D 28 Martin in fact, nothing does, But who’s to say it may sound like that in 50 years?) Quite honestly, I don’t sit around the campfire singing Kumbaya. So… a guitar that plugs in and sounds incredible was a preamp that does not break down is what I’ve been seeking for years. Denny found an amazing combination between Fishman, the monarch of Acoustic Sound reinforcement, and Zager Guitars. His pillow touch or Easy play Strings match perfectly with the Easy Play neck. Now after 70 years of this, do you think I might’ve figured out why his combination works,… but I Can’t. Somehow, with his decades of tweaking he, he’s come up with an incredibly different playing guitar IT PLAYS LIKE SILK!! So, If you wanna Guitar that outperforms the Martin’s Taylor’s and Gibson’s out there by this one. Particularly if you are professional like me and practice during the day and then have to perform 3 hours at night,It’s actually easy on the fingers. I don’t know why, but it is.!! I have owned my 900 series cut away Natural Zager for over a year now. I sold my Taylor 614 and my J 200 because I knew I would never play them again. Whatever you choose to do …,,always honor Mother Music❤️🎶
By John B.
I am beyond thrilled with my Zager ZAD 20 e/n! It is an amazing, beautiful guitar that is allowing me to continue playing with my arthritis in my left hand! And the customer service is spectacular too! In this AI ageI didn’t think there were still businesses where you could actually contact a real person. But Dennis Zager and his staff do offer real service after the sale! Try Zager you will be glad you did!
By James M.
