ZadarmaReviews of zadarma.com

Dentro de su propuesta esta la opción de portar un número telefonico a otra empresa si en algún momento se necesita, sin embargo fue imposible, esta es la hora que el número no aparece, nos dijeron que debiamos pagar USD20, pero esta es la hora que no sabemos quien tiene el número. Los daños son grandes teniendo en cuenta que tenemos material publicitario con ese número y muchos clientes nos contactan ahí.

Categorically the worst service available. I signed up to get a virtual number and receive SMS codes. I then went in to click on "enable receive SMS", and when I clicked it the first time, they charged me £2.70. It then left the box unchecked without telling me why, so I clicked it again and they took the money again, and the same thing happened. I contacted support, who told me I needed to verify my ID, which I then did, and once it was confirmed, I clicked the button again and they took another £2.70 but the box remained unchecked. I then reached out to them and they told me I needed a 3 month subscription but I had purchased the wrong type of number - apparently the "gold" number on subscription was not sufficient, and they sent me a link for some terms that were buried deep in the T&C page around section 18. Finally, after raising a complaint and going back and forth, wasting hours of my time, they gave me a refund for the phone number but not for the amounts they took to "enable SMS receipt"... which seems to be a clear bug on their website. I'm now talking to the card issuer to get this reversed. This is by far the worst service and a really poorly developed website. I would STRONGLY urge anyone reading this to COMPLETELY AVOID using this company. No matter what they follow up with here, this review should highlight how bad the company actually is. At the very least, they are here to harvest personal data, identities, and so-on. Since that's all they've managed to do (in addition to stealing my money). STAY AWAY FROM ZADARMA!!

les pidi informacion de como funcia y nunca me explicaron, solo te mandan links enormes, con terminos de que jamas entendi. los que atiendes en su Chat No te responden claramente. Para el cobro y pago eso si estan muy atentos y te recuerdan todo el tiempo. Poenso cuando tenga un problema o sobre cargo no me contestaran.

Truly Terrible customer support!!!

This must be the worst company I have ever dealt with, ordered several numbers and they were enabled without too much delay. However, even though ALL of the numbers were set to Auto-Renew (and sufficient funds were on my account) for some reason they removed one of the numbers. No notification, no explanation, and then told me they can't give me the number back that they removed! I have now ceased all my business with this company. Currently trying to get a full refund (back to my card) if that fails I will start a chargeback against them for breach of contract and not supplying the services that I paid them for. Update: Finally got a refund (of most of the money, not all of it, as I asked for!), but it took almost 3 days and lots of ticket responses from me asking over and over again for a refund! Use this useless company entirely at your own risk, you have been warned!

First they tell you need to top up 5$ before you activate ! Than they tell you to verify after they have taken your money… Sent a passport; Failed! ID card? Failed! And they always send the same message you need to take a picture with Zadarma written on paper and two passport pages holding in your hand! This is ridiculous. You should verify before asking money!! This is scam!!

When it comes to dealing with problems, technical support is terrible. Eugenia and Lena should have a look at Ivan's support skills. Eugenia and Lena did not make any effort to help!! I will cancel my subscription since they have no intention of helping me. Zadarma does not guarantee that calls will be made from a generated Zadarma number to another Zadarma number. There is little point in paying for services if the company cannot guarantee good service. Unfortunately, we don't guarantee correct displaying of SenderID. In some directions the virtual number may be not defined or defined incorrectly. Please note, that we cannot guarantee SMS reception from numbers of other countries. This information is specified in the web site: STAY AWAY FROM THIS COMPANY! Take another look at their response. Their response shows how much care they have for their customers. I am shocked! Antwoord van Zadarma 5 minuten geleden geüpdatet We appreciate your feedback. Our records show that you have agreed to a refund, which has been issued promptly. We have also deleted your account upon your request. Unfortunately, we are unable to further assist you at this point. We hope you enjoy your next provider.

It was a great mistake to use their service. I took a number, then they said I can't use it until I top up, So I top up 5 USD and then found the number still is not active. Their support said I need 6 USD to just activate the number. And their minimum deposit is 5$, so I top up 5$ again, activated my number, after doing all this, I was unable to use the number in WhatsApp, and their support said it's not their responsibility to fix what's app issue... And whenever I asked for a refund, they left the chat. Total Spam service.