Overpriced and bad support.
Overpriced and bad support.
By Andr R.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
3 reviews
Scores get a color once a company has 5 reviews.
Zacuto is an American company based in Chicago which creates, rents, and sells gear needed for filmmaking, videography, and photography.
Zacuto (zacuto.com) has 3 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
3 approved reviews, newest moderated first
Overpriced and bad support.
By Andr R.
Bought one of their products and when this was delivered I realized there were issues which I tried to address with their customer support. I was guaranteed they would address the issue but upon returning the product, I have not heard from them for a while. Left them a couple of messages.
By Joseph M.
I needed some production equipment and approached them after reading all the shining Google reviews. Unfortunately, they didn't have the equipment I needed, and the options they offered were overpriced. I don't intend to approach them again!
By Billy