They are scammers and don't reply to…
They are scammers and don't reply to e-mail. Don't pay the 6 dollar fee... its a waste of money! Vtuner is dead.
By Ron
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vtuner is listed under Internet & Software in New York, New York.
Vtuner (yradio.vtuner.com) has 17 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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They are scammers and don't reply to e-mail. Don't pay the 6 dollar fee... its a waste of money! Vtuner is dead.
By Ron
Vtuner is virtually a scam now given that you have to pay to get internet radio access and they do not answer requests for assistance. My Denon unit now defaults to a Spanish language station regardless of what I search for - I cannot access any BBC stations. Appalling that reputable equipment manufacturers have allowed access to be reliant on vtuner.
By Ian
I paid €6 for the yearly subscription and got nothing for it, not even a reply to my multiple emails to their customer support. Total shambles!
By Federico
You have to pay to even be able to use a basi function of your radio. Internet radio now costs 6$ per year through Vtuner. Shame on them!
By Ruben B.
The first thing the company could do is to answer emails or answer the telephone. I have a Pioneer VSX-823 that I use primarily to stream radio. I started losing stations but my e-mails and telephone calls went unanswered. Pioneer weren't any help because they don't use Vtuner on their home theatres any more. I was put through factory resets, etc. and was finally told to get lost or buy a new unit. Their website still lists Pioneer and other manufacturers who have discontinued Vtuner. Dead companies like Vtuner shouldn't advertise as if they are alive.
By Sleeplessinedmonton
Bad horrable monytaking chit software
By Berjan G.
Find out today that i had to pay for vtuner on the denon avrx2200. Rediculous.
By Piet B.
It's complete rubbish..... You can't even sign up to use it... Page asks for your MAC address..... You enter it... Hit CONFIRM......And it goes back to the previous page.... Tried again today and it put me on another page that said..... You need to allow cookies on your device (Laptop) ...... Checked settings.... Was already set as....All cookies allowed..... So that did'nt solve it anyway..... E-mailed Vtuner......NO REPLY..... Vtuner need to make it much easier..... So people can sign up and pay the £5..... Because after 2 days of trying everything..... I've given up !
By Steve