Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
17 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vtuner is listed under Internet & Software in New York, New York.
Vtuner (yradio.vtuner.com) has 17 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
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Sent 5 emails over a 6 week period to add a new unit to my paid subscription with no response or action taken. I even sent an email to their marketing unit in the US. No response. Do not subscribe or pay for this service going forward. It looks like they went out of business.
By John H.
I paid 5 dollar for fee as a ''contribution'', nothing happen , i couldnt create account , no one response my email and i know 5 dollar is not a big amount but why?
By Hamdi B.
vTuner does not respond to emails. My Yamaha internet receiver stopped working in November. I paid the $ 4 for an additional year. No problem in itself but the service still does not work. They took the money of cause. Since then I tried to contact but no response.
By Samson
Sent several emails, never got a reply. does not work on my denon receiver. DON'T PAY BECAUSE YOU LOST YOUR MONEY
By philip van M.
I just re/set up my hole rig after 1.5 years of not using it due to moving country and building new house blah blah ..NOW BEING HELD AS GUN POINT...for the VTUNER fee....Been buying Denon product since I was young spent £1000s....itl all go back in the box now ..gonna RASBERRY PIE 4 media stream and use a USB DAC...see John Dark..Dark Audio on YouTube for all the info FANTASTIC AND CHEAP
By Instructoruk
I bought an expensive new Marantz audio receiver and lost its internet radio feature less than a year after purchase because vTuner removed the Marantz feature and put it behind a PayWall. I am now being forced to pay a yearly subscription or to loose the feature, rendering part of my Marantz device useless. This is against UK consumer laws which state I should be able to enjoy my device and its features for 6 years after purchase. I have contacted the retailer and asked for a full refund and for the device to be sent back to Marantz.
By Tm
RINK !!! Login and password are removed to require you to reapply. This is one of the reasons that Yahama no longer works with them. The MAC number of your device is requested and after no reply from vTuner. RANK !!!!!!
By Alex L.
Yamaha now wants to charge to use internet radio streaming on very expensive Surround sound devices. This is the incentive to replace all my Yamaha with another brand. Not that the Yamaha service has a poor reputation as well
By Kevin S.
