Horrible
YouPay was great until they decided to block my money for 48 hours without giving me a proper response this whole time. The second 24h was a Monday and they didn't bother respond to my ticket.
By Amine
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
157 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️
YouPay (youpay.co) has 157 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
157 approved reviews, newest moderated first
YouPay was great until they decided to block my money for 48 hours without giving me a proper response this whole time. The second 24h was a Monday and they didn't bother respond to my ticket.
By Amine
I’ve had a great experience using YouPay. The platform is easy to use, payments are smooth, and everything feels secure and reliable. Customer support has also been helpful whenever I needed assistance. Definitely recommend for anyone looking for a simple and trustworthy payment solution.
By Tiffany ..
Seamless, easy satisfactory.
By Kavishka
Youpay has been a completely invaluable platform for me! It's hassle free on both the receiver and giver's ends, compatible with so many other platforms, STRAIGHTFORWARD as well as transparent, it's one of the rare instances of a service that can stand entirely on the quality and ease it provides as opposed to branding or marketing. I have, and will continue to recommend it! Support tickets were responded to immediately and cordially. Seriously, wonderful service.
By Miss S.
I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodating and helpful to both me, the creator, and was easy for fans to use. I was able to hit my goal on a crowd funded item within a day and had my money transferred in the same day. It's a great platform for all types of content creators!
By Xia
I had someone gift me a few gifts that ended up instantly going "under review", whatever understandable for my first gifts. I got an email saying that i or the gift sender would get an email shortly saying they needed more info. Neither of us could figure out who was getting the email because it took a while to come even though it sounded like an automatic email. After a day they had the gifts clear. Great! A few days later this same sender, who already verified information ect sent more. Keep in mind this person has sent way more over throne without a single issue. Same thing, instant under review, same vague emails. This time its been silence lol. The sender had to verify more information but its now been 5 days of radio silence and I obviously don't want to fill up their ticket system. Customer service has been awful so far. I have 600$ "under review" and the whole time they advertise instant withdraws. Which mind you isnt even in my country anyways. You would think after 5 days I would at least have a response LOL..... I dont know if I will continue using this because throne is simply better. If it was more clear as to what is going on i wouldnt care!!!!!! update: they replied since but I guess its just a waiting game now.
By John
I got it pretty fast, simple to figure out too which was a big relief
By Levi
It’s a lovely app! Payments are fast and support seems responsive and caring!
By Chris
Response from YouPay· Feb 26, 2026
Great to hear! Thank you!