Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
136 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
York Boutique is listed under Clothing & Underwear.
York Boutique (york-boutique.com) has 136 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
136 approved reviews, newest moderated first
If I could give less than one star I would. Long Delay as goods are Coming direct from china. Dress eventually arrived and was cheap and totally different from the description in in pictures. Returns policy is to china and buyer responsible for all costs. Total Scam !
By Susan W.
Don’t order from this company ,customer relations are terrible and won’t refund for poor quality ,extremely poor fitting swimming costume.They expect you to send to china and totally ignore all e mails.There is a return address of Edward Unit 5 Nexus close Central Bay Feltham London but any reports on line are terrible
By Fiona G.
Beware, avoid at all costs. I bought a pair of orthopaedic slippers from this shop. When they arrived they were poor quality with a plastic sole which I felt would be unsafe if the underlying floor was damp. I requested that I wanted to do a return. I was told that I would have to pay to send it back to China or exchange it for something else( which I don't want). This company needs to be reported to trading standards for failing to be mention that you may be required to send back to China. Clearly says 100% guarantee, full refund within 14 days. Disgraceful, sharp practice.
By Gill T.
It is very comfortable and warm for the coastal winds. Not waterproof though.
By Louise
This Company !!!! The return policy makes no sense to me you return to China expensive YES . The cost of the dress ,I returned yesterday to address on parcel they are not accepting my cost on this was first class with tracking,just to get the dam parcel back ...they are still ignoring everything . What I find funny they don't reply unless you use strong words in email reply comes fast then .Please ignore this company at your cost I am down a dress,down postage,down refund ,this was a strong lesson for me I am out of pocket and I am 70 years old never again please avoid
By Karen M.
I ordered a swimsuit from them and had no correspondence from them at all I contacted them after 6 weeks and they claimed to have emailed me to say I had not enclosed a delivery address, I did put my address in and did not receive any of the said notifications, this company is an absolute disgrace they have said they are not refunding my £30 and as a 72 year old OAP that is a lot of money for me to lose.
By Mrs S.
Good all round service and I was very pleased with my purchase.
By June
Quite a long wait but it did arrive in the end.
By Gillian R.
