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Had issues with my upgraded laser but with exceptional help from UK support I’m up and running again.
By Chris S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
586 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe your home should be the most pleasant, loving and amazing place on earth. A place where you can enjoy precious times with your family but also where you can express yourself creatively.Since 2018, we created YoraHome with you in mind first and one simple goal: To help YOU unleash your creativity and run a successful business from home.At YoraHome, we do not only sell amazing DIY products like CNC routers, laser engravers, 3d printers and woodworking tools. We also build a family of engaged and successful people who become our friends and ambassadors.Our customers are the center of our universe. You'll see us sharing photos and videos of them using our products and sharing their print stories. We work diligently to help them succeed and have the best experience possible with our company and products.
YoraHome (yorahome.com) has 586 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Had issues with my upgraded laser but with exceptional help from UK support I’m up and running again.
By Chris S.
Nick with YoraHome knows his stuff. He was personable and very informative. He took the time I needed to understand my concerns and address all my questions. He pointed me to documentation for future reference. I enjoyed our one-on-one training session.
By JeffM
Solid company with old school pricipals. Hard to find these days.
By Gary S.
Responded to my email inquiry very qickly!!
By Wesley K.
I contacted Yorohome customer service about two pieces of hardware that was missing from my 3018 pro cnc router. They sent the items out to me the same day a long with some extras. Great experience!
By Charles R.
I do not have one of these lasers, but am contemplating one. Asking questions first helps clear the way for me. I asked a technical question and got back - quickly - a reply that was equally technical and highlighted a problem with assisted inert air on lasers. I was impressed. It stays on my list.
By David
They communicated with me same day. They gave me an honest answer. They even answered me on the weekend!
By Axial HD A.
Customer support is amazing. I had a power issue with my new machine, and once I was sent the proper wiring configuration I was up and running. Their response times are pretty quick, and even over the holidays I was able to get the help I needed.
By nicole