I was very impressed with the customer…
I was very impressed with the customer service. Everyone I talked to was extremely helpful and responsive. I love my hearing aids and use them every day!!!
By Michelle
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
336 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Yes Hearing is the leading in-home hearing care provider in the United States. Our commitment is to provide affordable, accessible and convenient hearing care. Offering a range of name-brand manufacturer hearing aids at up to 40% less, Yes Hearing combines low price with incredible service. We bring the clinic to you.
Yes Hearing (yeshearing.com) has 336 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 269 reviews with 5 stars · Clear filters
I was very impressed with the customer service. Everyone I talked to was extremely helpful and responsive. I love my hearing aids and use them every day!!!
By Michelle
Extremely satisfied. Yes hearing exceeded my expectations regarding their reliability and commitment to customer satisfaction. My hearing aids encountered a problem with the blue tooth function. YES worked with me in getting a replacement pair from the manufacturer and made sure that I was 100% satisfied with the hearing aids I received. Their price is unbeatable, so is their customer service. I would strongly recommend YES.
By G. F.
Good product, Good service , Good price.
By Frank
I had a very pleasant experience. I had already done my research on different models of hearing aids. The Audiologist came to my home and set them up. I would definitely recommend using Yes Hearing. This is 2nd pair of hearing aids I have bought in my life & it was very successful experience.
By lori M.
excellent service and honest prices. Having the home visit makes it really easy.
By mark T.
Outstanding prices and service
By Jacquelyn V.
My purchase process was superbly handled by Olliver of Yes Hearing. After shopping locally and at Costco, I decided on Oticon Opn hearing aids. I was reluctant to buy online but once I realized the fitting and CS would be handled by reputable audiologists at Family Hearing, my confidence in Yes Hearing was elevated and concerns diminished. Although I had to drive an hour for fitting the savings was well worth the drive. Although I continue to be troubled with feedback in one ear, Yes Hearing and Family hearing are trying hard to improve comfort in that ear. My Oticon Aids have significantly improved my hearing and comfort for my family. I particularly like the TV sound adapter and cell phone control feature of Opn. I have recommended Yes to several friends and they too are are highly satisfied. I would highly recommend Yes Hearing and Oticon Hearing Aids.
By Carl E.
The whole experience was great. .much cheaper .ease of transaction .Professional and courteous .very knowledgeable of all hearing devices. .let’s you choose device of your choice. .follow up on your satisfaction or complaints .they don’t disappear after transaction
By Frank M.