Avoid this!
Be very wary of this company, it’s not legitimate and you will end of loosing what you have earned. Look my display picture to stand a chance to get help. Good luck!
By ricardo M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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119 reviews
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XS Usenet - Your trusted Usenet provider since 2009.
XS Usenet (xsusenet.com) has 119 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 24 reviews with 1 star · Clear filters
Be very wary of this company, it’s not legitimate and you will end of loosing what you have earned. Look my display picture to stand a chance to get help. Good luck!
By ricardo M.
Zeer slecht bedrijf. Je betaald voor een jaar en dan wordt je afgesloten wegens niet betalen. OPLICHTERS, BLIJF HIER VAN WEG!!! Reageren niet op reacties op de website of e-mail.
By hans van der T.
You pay for a service that they do not provide... I paid and my account is in "pending" mode since one month...and they do not answer to support tickets.
By Jason F.
they take your money for a multi year subscription then cancel, assumed an error so re-subscubscribed for 12 months, they have done it again 3 months later so i am down £100 they don't answer tickets, pretty much a scam. you can find better
By frustrated
Support is non existent. I sent multiple support tickets and none of them got answered. I have been trying for months to get in touch with them to activate an account that I already paid for. No one is answering. DON'T BUY!!!
By Yorg H.
Pisspoor service. Apart from my annual subsctiption, a year ago, they also began to deduct 15 euro monthly from my paypal account. I blocked that and sent emails and support tickets to ask for an explanation. No reply. No phone number found. I awarded One Star but only because I could not award No Star.
By Dr H.J. K.
I'v been using XSUSNET for over 3 years plus. Avoid using XSusenet. I canceled my subscription a day before renewal and got a msg confirming it. the next day they charged me. I've opened a ticket requesting a refund. almost 8 days passed and no one responded to my ticket. They don't seem to be interested in responding I will post back if they respond and keep this updated. Edit. still no one responded to my ticket and no refund. THIS COMPANY IS A SCAM
By Wafic
een gratis account proberen aan te maken voor 7 dagen, maar kreeg ineens een factuur van 10.99 om te betalen, mijn account stopgezet maar nu krijg ik herrineringsmails om te betalen , al 3 mails gestuurd geen antwoord en geen telefoonnr triestige bedoening eigenlijk
By Philippe Van B.