Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
123 reviews
xrsbeautyhair.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your go-to shop for luxurious human hair wigs
xrsbeautyhair.com (xrsbeautyhair.com) has 123 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
123 approved reviews, newest moderated first
Super pleased with my purchase. I purchased 13x6 clear lace wig, 200% density. First impression out the box was pure shocked bc I never had a wig look this amazing. To date I have had no issues. I am now purchasing another :)
By kay N.
Perfect curls I absolutely LOVE this hair so many compliments. I will definitely order again. I have seriously found a new love. Shipping time was decent and Customer service was great too which makes it even better.
By Cherryburgundy
This hair is so pretty and is so realistic! I have alopecia and this is perfect. The curls are tightly coiled just loge I like them. It was well worth the purchase!
By Michele S.
I am loving my wig. The hair is so so soft, i don’t have any tangles. I even bleached and colored the hair. The hair line came down really far so I had to cut and remake the hairline but it came together nice. Happy with my purchase
By Tamisha S.
Prompt delivery, and the wig was exactly as advertised. I will order from Xrsbeauty again. Beautiful hair!
By Kinya C.
BUYER BEWARE! They remove bad reviews! I purchased a straight 13 x 6 undetectable lace frontal and I got a HORRIBLE wig! If I could add pictures here, I would! When I tried to post on their site, they pulled the review down! Thank GOD I used PayPal! XRS Beauty is trying to say I did something to the wig implying I cut it or styled it. I have receipts that as soon as I got the wig, I sent an email saying this was not the wig I ordered. I was told to send it back and THEY would decide if they would refund my money. So, I guess that insurance they are offering with purchase is useless! At this point, PayPal is intervening. Ladies, PLEASE search for sites like these that allow for real reviews that cannot be scrubbed. There are alot of these wig sites popping up all over the internet from China and they all pull down bad reviews! This is my 3rd site and they are all about the same. The wigs are sub-par and the companies pull down the bad reviews. BEWARE of ANY site that has all positive reviews! PLEASE be careful! We work too hard for our money to be taken from us fraudulently! In response to XRS Beauty: If possible, I would love to upload photos and let the viewers decide. If you are sincere, upload my review to your website with the photos and let the shoppers decide. If you won’t allow the review with photos to be posted, buyers, that’s your confirmation as to what I am saying about the quality, as well as XRS pulling down negative reviews. IN RESPONSE TO XRS: I only have one email address. Actually, you sent me a link to make a comment. Let’s see what happens. Here goes! UPDATE: Please pay attention to the flurry of positive reviews that have popped up since my review. Most notable, please pay attention to grammatical and spelling errors. This is usually an indication of a potentially fraudulent review…google it. Again, I have done all I can do to be completely transparent and provide a real review.
By Michele R.
Response from xrsbeautyhair.com· Oct 20, 2022
Dear Michele Thank you for taking the time to comment for us, I'm sorry the wig did not satisfy you completely，Our website does not have the option to remove reviews, sorry to cause you some trouble, but sometimes some reviews may not be approved, so they are not displayed, could you please tell me your email, we can check it for you where is the problem，dear Michele According to our website return policy, If for any reason you do not absolutely love the item you ordered, we gladly offer returns and Free exchanges service. but Please do not cut the lace, make sure the wig is BRAND NEW unaltered, For the package returned for refund, don't worry please, after we receive the package, we will refund the customer after confirming that the product has not been altered.our company have begin processing wigs since Apr.2013,We also have a branch in the United States, we ship from China to customers, but if you are not satisfied with the wig, you could return the wig to our US branch, we will provide a US warehouse return address，we can promise the wig quality is good,and we have also been committed to serving every customer well. We sincerely apologize for not giving you a good shopping experience. We are also very sorry for making you misunderstand our products. We understand your feelings and will do our best to solve the problem for you. We will not delete customer reviews, nor will we The uploading of pictures is restricted. Could you please check whether the email address you left a comment is the same as the email address you placed the order with. Sometimes, if the email address is inconsistent, the comment may not be approved. we apologize for the inconvenience caused to you Once again. We will search and check through your email，dear Michele
Love XRS beauty. Hair quality is soft, very minimal shedding, HD lace. shipping was fast. Love XRS and will continue buying from them
By India
I just purchased a unit, thank the ✨ I didn't pay 500.00 plus for this unit. The lace is made mediocre. The hair texture is nice however, there is quite a bit of brassy and grey strains that I had to remove. Not to mention its a China-based company.
By Renee S.
Response from xrsbeautyhair.com· Sep 30, 2022
Dear Renee , Thank you for taking the time to comment for us, I'm sorry the wig did not satisfy you completely,there are many kinds of lace products on our website, only some of them are our new clear lace, ccould you please tell me your order number, if you are not satisfied with your product, you can return or exchange according to our return and exchange policy,dear Renee We apologize once again that the wig did not fully satisfy you, you could contact our after-sales team [email protected]. we will do our best to solve your after-sales problems for you
