Scammed
Scammed. Ordered, paid, never showed up and can’t get anyone there to communicate with me on any platforms they offer.
By Ronn D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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67 reviews
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Xprite USA manufactures LED Off Road & Work Lights as well as parts for Jeeps, Trucks, UTVs and ATVs. High-intensity lighting, and quality product designs have led Xprite USA to become a quick-growing online retailer for all Off Roading needs.
Xprite USA (xpriteusa.com) has 67 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 26 reviews with 1 star · Clear filters
Scammed. Ordered, paid, never showed up and can’t get anyone there to communicate with me on any platforms they offer.
By Ronn D.
Hello, I am contacting you regarding Order XP20039986 for the Xprite 18 inch 150 LED Rooftop Emergency Strobe Light (Amber). The item I received is not in new condition. It appears to be previously used or refurbished, and the suction components are defective. The rubber suction cups show visible wear and damage, making them unreliable for mounting on a vehicle. This creates a safety issue and makes the product unusable for its intended purpose. This condition does not match the expectation of a new product as advertised. I have attached photos documenting the condition of the unit, including the damaged suction mounts and signs of prior use. I am requesting one of the following resolutions: • A full replacement with a brand-new, unused unit in proper working condition • Or a full refund of this purchase Please advise on the next steps to resolve this issue promptly. Thank you, Don Sanders Multitude Private Security PPO #2006414
By DON S.
Purchased 7” LED for my jeep last year August via Amazon. Installed them last week, one headlamp is wrong, the other’s high beam does not work. Contacted Amazon, referred me to X sprite - x sprite wants me to ship them back from SA at my cost or at best pay for shipping for the replacement. I live in South Africa - very very poor support and poor product
By Gerald T.
Ordered the part to make my lights and fog lights work together after changing the bulbs and the part I ordered made them worse, no headlights at all just fog lights. Pulled the part back off and the wires had came out of the connector. Contacted them by email and told them the issues and asked about a refund and cold silent after that point. Worst company to buy from. Run away from them and save your money because once you buy a faulty part that's it your stuck with it and can't get your money back.
By Shawn W.
Wrong parts in box, no live chat, no email returns and no one to answer a call. STAY AWAY!
By Z M.
Purchased 4ft 1 color whip light for my Polaris 570 side x side.. No wiring instructions except whats on that little phamplet and its useless.. Tried calling several times and never got an answer, sent emails and got no response.. Insted of messing up my wiring harness I'm boxing it up and sending it back to Amazon.. To many other companys sell these things.
By Stacy P.
Don’t ever buy from this company, they are lairs they sent a broken hood for my jeep and after 6 months of running after them and they didn’t refund my money and didn’t “find any solution”. Basically stole my money. Don’t buy from this company trust me. Do yourself favor and pay more for a different company. Also bad quality.
By Dor L.
Ordered it before Christmas got it on time put it in my truck does not work didn't even go on tried it in five other vehicles brand new vehicles does not work junk don't buy this I'm having a hard time finding a good light for my plow truck these are not the answer I wouldn't recommend this for anybody
By James B.