Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
590 reviews
Xpress Auto Transportation IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Xpress Auto Transportation Inc, we are dedicated to delivering outstanding vehicle transportation services. With our extensive industry expertise, we have become a trusted and dependable partner for all your auto shipping needs. Our team of skilled professionals is committed to providing you with a smooth and worry-free experience.We prioritize the safe and prompt delivery of your vehicles, ensuring they receive the utmost care and attention throughout the process. Rely on us to handle your vehicle shipping requirements with utmost professionalism and proficiency. Contact us now to discover more about our comprehensive range of services and experience the difference we can make for you.
Xpress Auto Transportation Inc (xpresstransportation.org) has 590 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
590 approved reviews, newest moderated first
Good joob, thanks Joseph!
By RJR R.
Response from Xpress Auto Transportation Inc· Jul 20, 2025
Thank you so much, RJR! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
great jot Alen Parker
By Alisher K.
Response from Xpress Auto Transportation Inc· Jul 20, 2025
Thank you so much, Alisher! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Worst company I have ever worked with, total scammers. I was on contract first of June for $1100. Day of pickup up 22 June they said they could not find a driver even though saying numerous times all was smooth. Later that day they said they found one and would be picking up the Jeep in about 3 hours. Just before pickup they said the price would now be $2400. I had no choice but to have them pick it up since vehicle was for my daughter and she needed it. They were laughing in background to include I think here wife. They work from there home when I looked up number. When I got the Heep the battery was totally dead due to car key left in ignition with part of lights on. The driver even said they were a scam. Don’t use them at all
By JOHN S.
Response from Xpress Auto Transportation Inc· Jul 20, 2025
We’re very sorry to hear about your experience. What you described does not reflect the level of service we aim to provide. Price changes are never taken lightly and should be clearly explained before pickup — not at the last moment. We also take driver conduct and vehicle handling seriously, and if a mistake occurred with your vehicle, we’d like to review it further. Please contact our support or compliance team with your order details so we can investigate and take proper action.
We booked a transportation service of our van on May 20, 2025 for a June 30th pickup. The day before pick up our sales agent (Robert) changed the quote and forced us to pay an extra $850. We had no choice but to agree on it since it was such late notice. He claimed it was because of the long weekend. However, we booked over a month in advance. Afterwards, our car didn't get picked up as scheduled and we had to take a flight out. Leaving our car in a different state for it to be picked up. I will never use this company again for this service and will not be recommending this company. Do not trust them because they are untrustworthy and unreliable. See google review for photos of the deal change. I demand a refund of the increased price!
By Grace Yong C.
Response from Xpress Auto Transportation Inc· Jul 7, 2025
Dear Grace Yong Carrion, We sincerely apologize for the frustrating experience you’ve described. This is certainly not the level of service we strive to provide, and we completely understand your disappointment — especially given that you booked well in advance and still faced last-minute changes. We’re very sorry for the quote adjustment and the disruption it caused to your travel plans. While rate fluctuations can occur due to market and scheduling factors like holiday weekends, this situation should have been handled more transparently and professionally. We also regret the inconvenience of your vehicle not being picked up as scheduled. Leaving your car behind is understandably upsetting, and we take full responsibility for the breakdown in logistics and communication. Your feedback has been escalated to our management team for immediate review. Someone from our support team will reach out directly regarding your refund request and to discuss what can be done to make this right. We value every client’s trust and are committed to learning from this incident so it doesn’t happen again.
Great broker , great communication with Kevin Miller and great customer service.
By Fernanda
Response from Xpress Auto Transportation Inc· Jul 7, 2025
Thank you so much, Fernanda! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Special thanks to Martin Eden
By Kristi A.
Response from Xpress Auto Transportation Inc· Jul 7, 2025
Thank you so much, Kristi! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
I had a good overall experience shipping my car with Xpress Auto Transportation Inc. Joseph did a good job coordinating the process and ensured my car was delivered safely and on time. The driver was also polite, professional, and took great care of the car throughout the journey. The only reason for a slight complaint is that the price changed after the driver was assigned, despite being given and confirmed a final quote earlier. That aside, the service was good and everything went as planned. Joseph and the driver, both made sure it was a smooth experience.
By Shreya A.
Response from Xpress Auto Transportation Inc· Jul 7, 2025
Thank you so much, Shreya! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
Quoted a fair price for a shipment from FL to TX. Ryan was great to work with and understood our needs when it came to timeline on delivery. He was clear to communicate and provided us a great driver to deliver our vehicle. Would recommend again - thank you!!
By Selena G.
Response from Xpress Auto Transportation Inc· Jul 7, 2025
Thank you so much, Selena! We truly appreciate your kind words and recommendation. We're glad to hear you had a great experience with our coordination and pricing. If you need anything else in the future, feel free to reach out!
