Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
173 reviews
Xtreme Pro ApparelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xtreme Pro Apparel is what you envy when you see other teams in their gear! We offer custom gear for a wide range of sports. You name the sport, we make the gear! Fully customizable art means unique designs made specifically for your team. Gear made by athletes means it will fit and look like it should! Competitively priced and solidly made in Colorado, USA, with outstanding turnaround times! First in the nation to offer neon glow-in-the-dark printing! We can set you up with a team store for easier ordering. We offer sample size kits, mats, medals, & belts, as well as special awards and trophies unique to your event. Large-format vinyl printing for team banners, stickers, car wraps, helmet decals, and more!
Xtreme Pro Apparel (xpagear.com) has 173 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
173 approved reviews, newest moderated first
The XPA Team was very knowledgeable and helped us get the style of singlets we were looking for. When it came down to the design I sent them the school logos and they nailed the design! Great staff! GREAT WORK!
By Paul R.
The XPA Team did a fine job at listening to our design ideas and creating exactly what we wanted. They were upfront about the turnover time between orders and delivery and everything was precise and to satisfaction. They are competitively priced and the quality of their products are top notch. We have had many compliments from the community on the look and the team has enjoyed the gear and wears it with pride.
By Casey S.
Why have now received two surveys when I have not even received the items???
By customer
Response from Xtreme Pro Apparel· Jan 29, 2024
Your order is currently on its way for delivery. Tracking Number: 1Z426YV50394750476
Everything was wrong. Singlets. Purchasing. All of it.
By White Plains High School W.
Response from Xtreme Pro Apparel· Jan 29, 2024
We are committed to fulfilling your order promptly. However, we noticed that you submitted a purchase order without specifying the customizations you needed. To ensure smooth processing in the future, please ensure that any additional requirements for your singlets are clearly stated on your invoice.
How fast we received the product at a great price. My girls love the singlets we can’t wait to order more from you guys.
By John S.
XPA staff was very patient with me in the design process with color changes and logo. The production period and custom order policies were plainly printed during the ordering process and easily understood. We placed the order early December and expected it to be delivered late January or early February, the order was received in early January, complete and with no issue. The team and parents love the custom gear look and quality. We will be placing another order soon.
By Tony B.
When I placed the order and was quoted on the order, I was promised the singlets for the team before January 20th. I'm aware of the 18-25 business days for their production and every single time I asked about where the order was at in that stage, was reminded of that policy without letting me know about how long. I'm also aware that a specific day couldn't be projected but I wanted an estimate, and wasn't given one but instead unfortunately blown off. Further aggravating issues also arose with team member Jess repeatedly telling me that I had only placed my order "5 days", "13 days" and "18 days" prior, when in fact it had been over a month. My order still isn't here and it complicated things even more when they put the wrong address on my shipping label. Had I known the policies up front, I never would have placed the order because it wouldn't have arrived on time. I'm very unhappy with the lack of communication, inconsistency in their order system, and lack of support. Their hustle to make a sale unfortunately cost the team several thousand dollars in shipping costs and another rush order being placed to get singlets in on time, with a less than stellar product. I just hope that the order, if it even gets here, doesn't have any issues as I have trepidation at reaching out to get things fixed if an issue arises. Better communication between production and sales staff needs to happen, in my opinion, with the sales staff receiving reeducation on not over promising and under delivery, as the production and customer service reps are the one who catch the flack.
By Amanda F.
Response from Xtreme Pro Apparel· Jan 29, 2024
We want to assure you that we have fulfilled our promise of sending your order within the specified production time, taking into account any holidays when our office was closed. Please note that your order was shipped on January 19th. However, we regret to inform you that there have been weather-related delays from UPS, which are unfortunately beyond our control. As a result, your order is currently in transit. UPS Tracking: 1ZA526E80315328420 During the busy peak season, which includes holidays, we typically request a production time of 15-25 business days. In this case, your order was completed in 24 business days.
Now that our season is over finally or singlets came in. This company is probably by far the worst to work with buyer beware quality of the singlets aren't great either remember you get what you pay for
By Robert K.
Response from Xtreme Pro Apparel· Jan 24, 2024
We have already addressed your review and promptly responded to it. However, it appears that your current actions are aimed at artificially lowering our ratings and potentially damaging our business. Here's our response again: Hi Robert, thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience with our customer service and the quality of the singlets received you feel were inadequate. To clarify, you placed an order through a team store set up by the head coach/lead. We absolutely offer phone and texts for placing orders as is the standard. Our policy of only allowing email communication for customer service is to ensure clear and accurate communication with our customers through our help portal, as phone conversations can often lead to miscommunication or missed details. However, I understand that this may not have been the most convenient option for you and I apologize for any inconvenience this may have caused. Regarding the delay in fulfilling your order, we did have some challenges during that time which resulted in a longer processing time than usual (by about 5 business days outside our normal promised window). We take full responsibility for any delays or complications with orders and are working tirelessly to improve our processes to avoid these issues in the future. We even rushed the order at no cost once it was complete. The team store date was reopened due to parents ordering the incorrect sizes, etc, which was the case in your first order. We even refunded you part of the purchase to help offset a mistake that was not our fault. Regarding the quality of our singlets, we stand behind our products and want each customer to be satisfied with their purchase. We offer a satisfaction guarantee per the care instructions of the garments, and would be happy to work with you on a resolution that meets your needs. We truly value your business and appreciate your candid feedback. Please reach out to us at [email protected] if there are any additional concerns or issues we can help address. Thank you for choosing XPA Gear for your wrestling club's gear needs.
