Wonderful customer service
Wonderful customer service. Got back to me very quickly
By Jacob A.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
172 approved reviews, newest moderated first
Wonderful customer service. Got back to me very quickly
By Jacob A.
The Xiber customer service team is always on helpful and reliable with quick responses and service needs.
By Valentina B.
Made everything super simple and got us set up incredibly fast
By BJ
Just moved in had a problem with the router it got fixed quickly
By Jacob S.
Although someone else cut the internet line, Xiber worked fast to get me up and running again. They came out on a holiday and at least gave me a temp repair so I could get internet so I could work. Customer service kept me informed!
By Spencer C.
Very responsive and helpful!
By Skyler C.
I have a issue with internet Tiana is a Xiber representative She helped me immidetely she is a nice kind person very good thanks to Tiana
By Ravindranadh G.
The internet service itself is spotty at times in my area, but the representatives on the help line are quick to respond through the text service and their on site engineers are doing great work to get things back up when it does go down.
By Immaterial