Ben w a s great and patient
Ben w a s great and patient
By Lesley H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
172 approved reviews, newest moderated first
Ben w a s great and patient
By Lesley H.
The issue was resolved in a timely manner with little to no effort on my end. Way to go!!
By Katie M.
Easy, great service
By Josh
Benjamin ably answered my questions... I haven't moved yet so don't have the service yet. but my preliminary questions are answered
By John H.
I called to inquire about my account and my phone call was answered in a timely manner. The person I spoke to was very friendly and helpful and resolved the issue right away.
By MEGAN B.
Response from Xiber LLC· Oct 23, 2023
Thank you for taking the time to leave a detailed review of your experience! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
My tech, Benjamin, was extremely friendly, prompt, personable, and helpful. He got my issue resolved in about 30 minutes - and half that was because I was doing chores while I helped him with reconfiguring wires on the router.
By Anne T.
Response from Xiber LLC· Oct 23, 2023
That is great news to hear, Anne! We love hearing stories about quick resolution. Thanks for taking the time to leave us a review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Benjamin was cheerful, polite, and expedient on the call today for internet service assistance. I truly appreciated his assistance!
By Cathy S.
Response from Xiber LLC· Oct 23, 2023
Thanks so much for the 5 stars, Cathy! We're very glad we were able to resolve your issue. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Easy on my schedule, fixed simple and fast.
By Sam
Response from Xiber LLC· Jul 31, 2023
So glad to hear that things were easy for you to get resolved! Thank you for leaving the review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!