Excellent tech support
Benjamin fixed my issue quickly and communicated reasons for the delay. Thank you so much!
By Consumer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
172 approved reviews, newest moderated first
Benjamin fixed my issue quickly and communicated reasons for the delay. Thank you so much!
By Consumer
Easy, quick, good service.
By Rusty S.
Took me a little to get into contact with a person who could help but once they did they were very helpful in fixing the problem
By SSGKING
The customer service technician was very patient and helped me work through our issue by offering multiple suggestions to ensure our issue was addressed.
By Luke
Didn’t have to wait long for someone to help me, and he figured out the issue very quickly. He was very helpful!
By Nadja
Benjamin went above and beyond the call of duty to help me.
By Buddy M.
Benjamin was very kind and helpful! 10/10
By Noble W.
The customer service agent was very helpful and resolved my issue quickly!
By Riley C.