Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
629 reviews
XenonProSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XenonPro.com is a North Carolina-based leader in automotive lighting products and car safety accessories. We specialize in LED and HID bulbs for headlights as well as dashcams and portable emergency jump starters. Our mission is to help Americans and Canadians drive safely and to ensure they have the tools and accessories required while driving or when in a state of emergency on the road.
XenonPro (xenonpro.com) has 629 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
629 approved reviews, newest moderated first
There were no instructions with the package.
By Dwayne
Response from XenonPro· Nov 26, 2021
Hi Dwayne, Thank you for your feedback. You can find all our installation guides directly on our website: https://www.xenonpro.com/installation We hope you enjoy your lights and look forward to serving you again soon!
I have not had time to work on them again yet but I did receive replacement kit Thank you! I will let you know if I have anymore issues within the next few weeks as I get to working on it.9
By Barry
Response from XenonPro· Nov 25, 2021
Hi Barry, Thanks for your review. We hope you enjoy your lights and look forward to serving you again soon!
Excellent service. Ordered two replacement HID headlight bulbs and neither worked. Contacted XenonPro and after confirming neither bulb worked they sent a complete HID kit at no cost. Can't beat that.
By Terry R.
Response from XenonPro· Nov 23, 2021
Hi Terry, Thank you for your review and sorry to hear you received a defective product but glad to hear we got it sorted out for you! We hope you enjoy your new lights and look forward to serving you again soon!
Excellent service
By Vicky H.
Response from XenonPro· Nov 22, 2021
Hi Vicky, Thank you for your review. We hope you enjoy your lights and look forward to serving you again soon!
Best As Expected, Bought it for 2010 Toyota Tundra. Very Happy. Good Product So far. But Customer Service was very dry. Zero curtsy with customer's issue.
By Aj S.
Response from XenonPro· Nov 22, 2021
Hi AJ, Thank you for your review. We're happy to hear you're enjoying our product! Please get in touch with us by email regarding the poor service you received and a manager will look into this for you right away.
As advertised.
By D. B.
Response from XenonPro· Nov 19, 2021
Hi D, Thank you for your review. We hope you enjoy your lights and look forward to serving you again soon!
I made an order for a pair of 55 Watt HID ballasts and recieved a pair of 35W. Notified customer service and the proper ballasts were to be sent. That package arrived as an LED kit. Again notified CS and that was to be corrected so another order was sent and that one was also not ballasts but a pair of fault eleminators. So once again I contacted CS and again explained that all I wanted was to recieve the 55W HID ballasts originally ordered. Finally all is proper . I recieved the 55W HID ballasts and was not askede to return any of the wrong parts sent. I feel that is proper compensation for time spent getting the original mistake rectified. I will still buy again from Xenon as they have expressed great concern for their customer satisfaction.
By Larry P.
Response from XenonPro· Nov 19, 2021
Hi Larry, Thank you for your review. Please accept our sincere apologies for sending you the wrong stuff - we understand your time is valuable. We are happy to hear that our team was able to rectify the issue to your satisfaction. We hope you enjoy your lights and look forward to serving you again soon!
2 day delivery. Quick email replies to questions. Returned phone calls. Great response time. What else can I say.
By James C.
Response from XenonPro· Nov 19, 2021
Hi James, Thank you for your review. We hope you enjoy your lights and look forward to serving you again soon!
