Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
396 reviews
xCloudSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
xCloud is an all-in-one server management and control panel that was created to make it easy to set up, deploy, and manage WordPress websites. With xCloud servers, you can easily improve the performance and security of your website. There is no hidden charge in xCloud, since xCloud offers a transparent hosting solution. Whether you're a personal user with 1GB of RAM or a high-performance user with 32GB of RAM, xCloud's managed servers can meet all of your needs. Our user-friendly approach makes server management simple, allowing you to focus on your website rather than the complexity of hosting. xCloud streamlines the difficult steps required to set up and host WordPress sites with only a few clicks from the dashboard. From server configuration to WordPress installation, SSL certificate setup, server monitoring, plugin updates, and more, we've got you covered with advanced capabilities that no one else offers.With all of the hosting options available on the market, it was never easy to maintain multiple websites simultaneously. But not anymore. xCloud makes it simple to manage many sites. You may monitor and control them all from a single server while improving performance.xCloud is dedicated to simplifying WordPress hosting and management by providing a flexible solution that improves efficiency. By handling infrastructure, we allow developers and agencies to focus on creating amazing websites.
xCloud (xcloud.host) has 396 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 375 reviews with 5 stars · Clear filters
I've been using their admin panel for over a year with all my sites - and it's a pleasure! Excellent service, constant improvements and developments. They also listen to suggestions and improve the interface.
By Yuval G.
xCloud provides a strong, dependable service, but their support team is what truly elevates the experience. The responsiveness, clarity, and professionalism of their support is genuinely top-tier. “Sublime” is the best word to describe it — fast responses, real solutions, and a team that clearly cares about their customers’ success. Highly recommended for anyone who values quality and reliable services backed by exceptional human support.
By SJ
Response from xCloud· Dec 24, 2025
Thank you so much for your kind words! It truly means a lot to hear that our support has made a positive impact on your experience. Our team always strives to provide fast, clear, and helpful solutions, so it’s wonderful to know it’s appreciated. We’re thrilled to have you with us and look forward to continuing to support your projects. Thanks again for recommending xCloud!
I migrated to xCloud from Cloudways a few months ago and I've never looked back. It seems that every option and feature I had originally chosen Cloudways for exists on xCloud, many of them implemented in a better fashion, along with a whole bunch of options that don't exist on Cloudways WordPress hosting, including both local AND remote backups, theme and plugin management, full integration with Cloudflare (instead of needing to use an alternate hosting setup, in terms of how Cloudways works with Cloudflare), and the ability to contract with the hosting provider directly instead of through Cloudways. This allowed me to use Hetzner servers, AND lower my monthly cost by ~$40 while getting better performance than I had on Cloudways. The support has been excellent, and all my support tickets are gathered in a portal for reference. I can't say enough good things about xCloud, and I can't wait for Docker support, which is coming very soon. I would say, if you are considering using Cloudways, or if you already are, you should really take a good hard look at xCloud.
By Gil P.
Response from xCloud· Dec 24, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that your migration from Cloudways has been smooth and that you’re enjoying the features and performance xCloud provides. It’s great to know that our local and remote backups, Cloudflare integration, and direct server options have made a difference for you, and that our support portal is helping keep everything organized. We’re also excited to bring Docker support soon! We really appreciate your kind words and recommendation and look forward to continuing to support you and your projects.
Couldn't be happier with xCloud! For the most part it just works, but when you have questions support is quick to help and very knowledgeable. There's pretty good documentation and they seem to support all the things you could wish for.
By Christian M.
Response from xCloud· Dec 24, 2025
Thank you for the kind words! We’re so glad to hear that xCloud is working well for you and that our support team has been helpful when needed. It’s great to know you find our documentation useful too. We really appreciate your feedback and look forward to continuing to support you and your projects!
I have been switching my sites over to xCloud, and they have been fantastic. The best UI/UX I've ever used in the server world, and very slick setup. In addition, their pricing is amazing. And you'd think that this is too good to be true, and their support would suffer... nope. Support is amazing too.
By Doug
Response from xCloud· Dec 24, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying xCloud’s UI, setup, and pricing. It’s also great to know our support has lived up to your expectations. We really appreciate you choosing xCloud and look forward to continuing to support you and your sites!
John. Wow! I had some issues setting up my server - all due to a typo! John was helpful and easy to work with, thankfully. Then, I couldn't login and he helped me out. Clearly I was not in the right mind today. Thank goodness for the support! Also, the host is great so far - more on that later.
By Benoit H.
Response from xCloud· Dec 24, 2025
Thank you so much for the kind words! We’re glad John was able to help you out and get everything running smoothly. It’s great to hear that you’re enjoying the hosting experience so far. We really appreciate your feedback and look forward to continuing to support you!
I have been an xCloud subscriber almost since the day they opened their doors. I have been exceptionally happy with the platform, the pricing, the features and the customer support. I have no issues recommending them to anyone and glad I invested in their LTD offering.
By Joel P.
Response from xCloud· Dec 24, 2025
Thank you so much for your amazing feedback! We’re thrilled to hear that you’ve been happy with the platform, features, pricing, and support. It means a lot that you’ve trusted us from the early days and are enjoying your LTD investment. We really appreciate your recommendation and look forward to continuing to support you!
Outstanding Support — Lightning Fast! I reached out needing quick assistance and they resolved everything right away. Couldn’t be happier with the service. The lifetime deal was definitely the right move!
By David O.
Response from xCloud· Dec 24, 2025
Thank you so much for your kind words! We’re thrilled to hear that our support was able to help you quickly and that you’re happy with the lifetime deal. We really appreciate your feedback and look forward to continuing to support you!
