Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
304 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Because we care! Our primary goal is to serve you, individually, one customer at a time, with exceptional product knowledge, outstanding service, and a diverse collection of high quality drum and percussion instruments. Every one of our customers has very specific requirements, and we pay close attention to meet and exceed them. Package all of this up with the best web shopping experience that assists you at every step to find exactly what you're looking for as quickly and efficiently as possible, and that's what we deliver.
X8drums (x8drums.com) has 304 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
304 approved reviews, newest moderated first
Just ordered drums but I switched delivery address and your rep. was the best !!!!!! Can't wait to make a bozo out of myself learning, but told my youngest son (27yrs) I will be the next Jimmy Hendricks on BONGOS. He doesn't know who Jimmy is. I am getting old(57)-sad. Thank you, Jon.
By Jon M.
The web site is very easy to navigate and search through the excellent products, prices and inventory. I am a appreciative repeat customer and I've not been disappointed with any of my transactions. The web site gives a clear explanation of the products and the makes of product. Very satisfied with X8 Drums.
By Scott
I like the drums
By Charlene
I ordered one specific brand on dun sticks but they were no longer in inventory. A friendly customer service representative called and asked if I was okay with receiving comparable sticks from a different company. I said that was fine and that was that. I appreciated the friendly and human touch of the phone call.
By Ayanna
I just got my djembe on Friday right before I had to leave for work. After waiting a whole week to get my drum, I was so very excited that I said the unthinkable; I told my family that I would kiss the UPS guy just because he was bringing me my djembe (though, I saved him the embarrassment and just said "Thank you!"). It was like Christmas had come early...and on Halloween nonetheless! I am super excited for the future of my djembe and me; I already have plans for where we can wow people and just introduce these little gems to others! I love the sound the drum makes and the beautiful workmanship on the body (I got the Celtic design), and the carrying case I bought along with the drum. I loved X8 Drums' customer service as they helped me with a little hiccup when I was trying to order my djembe, and the helpful information that steered me in the right direction in getting my first ever djembe! I would reccomend X8 Drums to anyone who is looking for a djembe (I have a very jealous sister and future brother-in-law) and will wholeheartedly send them that way!
By Elizabeth
Lots of cool rare drums and perscussions for great prices
By Jonathan
x8drums took my payment but, never shipped my item and completely ignored my inquires. I had to pursue a refund, and finally got a response with excellent and professional customer service. Satisfied customer.
By Matthew M.
I came to X8 site, becuase my friends told me to buy X8 Otherwise, if i would have reached on your site on my own, then i doubt, i would buy product from your site. I think something need to be done to make it customer friendly and providing specific details about products, in order to make them enable to take their decision with confidence. I like on line support system you provide.
By Jaspreet
