WyscoutReviews of wyscout.com

Among the absolut worst CS I have ever seen. I'm using the services maybe every 2 months or so. As a hobby purpose as a private individual, and more or less their cheapest pacake. But me myself is not making any money or so from their services. I asked to please cancel the package due to some financial issues privately and their first though was to threat to involve their legal team? What in the world.

Awful customer service. I cancelled my annual subscription 12 hours after billing, despite no warning from Wyscout, and was told I wasn’t entitled to a refund and would have to wait til 2023 to cancel again. I’m an agent with over 50 players and I can safely say I’ve used the tool about 4 times in 3 years. Not useful at all

Awful company and terrible customer service. Explored the free trial option and cancelled a week before the expiry date to avoid paying for the year as didn’t see the benefit. To my amazement they still took the money after my trial and upon contacting them, they refused to refund me accusing me of lying and forgetting to cancel. The particular line of ‘1000 people a Month forget to cancel there subscription, it would be unfair to refund you’ excuse, I can see this company oozes desperation to extort money rather than provide a quality customer experience.