Wyndham WorldwideReviews of wyndhamworldwide.com

I have been scammed by Wyndham Resorts. My husband and I purchased a timeshare through Wyndham in 2014 but am now retired and suffering from health issues including dementia and bi-polar disorder and began trying to get out of my timeshare contract with Wyndham in 2019. Instead of working with me Wyndham has repeatedly targeted me-- I have been convinced to "upgrade" my time share several times, the last time in Jan 2020. The agents make misrepresentations and tell me that the only way I can get out of my contract and qualify for the "Ovation" time share exit program is to upgrade and spend MORE money on another timeshare. Their agents have been successful in scamming me because my husband and I are both suffering from early onset dementia and I also have been diagnosed with bi-polar disorder and have been on lithium for several years. My son Jeff wondered why I kept getting these large and increasing time share bills and he got involved and was able to find out the details. He is helping me to file this complaint because we are both angry with the way Wyndham has taken advantage of me In 2017 our health began to deteriorate and it became more and more difficult and too expensive for us to travel. We began asking to get out of our contract with Wyndham in 2019. and were told we can do so through the "Ovation program." The Wyndham agents target us and make unsolicited phone calls to our home. On these unsolicited phone calls they tell me they can help me qualify for the "Ovation" program which would allow me be released from the obligation. However, my son has verified that you can only qualify for the Ovation program if you have completely paid off the balance on the previous timeshare contract. My son has verified that on each occasion I was upgraded, I still owed a balance on the existing timeshare. The agents who targeted me made blatant misrepresentations that if I spent MORE money and upgraded to a more expensive timeshare and a larger financial obligation, I could be released from the entire obligation and they would take back the time share. This is a total fabrication, these misrepresentations were made in order to enrich the sales agents and take advantage of us. The Ovation program only works if the previous time share balance was paid in full and my son found out that none of the time share balances were paid off any of the times that I was convinced to upgrade. I am a senior citizen with multiple health disorders and our financial situation has worsened due to the economic crisis but Wyndham continued to "target us" and regularly reached out to try and get us to spend more money. The last upgrade was on January 24th, 2020 and we supposedly traded in $50,598 from the previous timeshare which went towards the upgrade and then the rest was financed with an obscenely high interest rate for someone with a 741 credit score who didn't even want the time share in the first place. We want to let the public know about their predatory practices targeting senior citizens and if this happened to you please contact your state Attorney General. We have asked for a cancellation of our contract and a refund of the monies that were paid toward this timeshare and have been in contact with Wyndham, but they have been dragging their feet for several months and keep making excuses.

When we stayed at the Disney World property, we were asked to attend a short tour of the facilities. When the representatives started to discuss with us the benefits of Wyndham ownership, we told her that we already owned a timeshare, were extremely dissatisfied, and had no interest in purchasing another. We were told by Wyndham employees that they would refer us to a timeshare cancellation attorney to help us resolve our issues with our prior timeshare. This was our main reason for purchasing with Wyndham, however the alleged attorney that they referred us to was actually a total scam. Be careful of your interactions with this company.

When we first visited a Wyndham property, we were offered free tickets to an event in exchange for attending one of their sales presentations. We were kept in that meeting for more than six hours! We left thinking that what we purchased was a great investment in our future and that we could refinance this to get a better interest rate. This is not an investment! When we attempted to refinance, we were told by the bank that this was untrue as it had no real value. Please be very careful in your dealings with this company! We wish we had been more careful and had insisted on time to review all of the documents that we were rushed into signing.

We originally visited a Wyndham property on a free stay in exchange for attending a presentation. This presentation went on for several hours until we finally said yes to an offer because we felt that this would help us travel more and that it was within our budget. This was nowhere near the truth! Every time we have tried to use this, we have been unsuccessful. We also learned that not only were we paying more per month than we had originally been told, but they also signed us up for a credit card without our knowledge to charge part of the cost. Be very careful about accepting any free vacations from this company!

I recently had a stay at a wyndham hotel and to some it all up I recorded the conversation in the office with staff after being harassed and accused of lies by the hotel employee. I immediately asked for a refund for my stay and the employee said "yes get your s#it and get out" he lied saying within 45 minutes of checking out on the same day we checked in and no call. They then kept my deposit when the room was not left with any damage whatsoever. I've been in contact with wyndham corporate the past several weeks and nothing as of yet has been resolved. If corporate has no control of the hotels then what's the point. I would after all this mess definitely not recommend wyndham unless they properly correct the issue and compensate for the hours of phone calls trying to resolve the issue

We were first introduced to Wyndham when we were offered gifts to attend a presentation. Once there, we were in a packed room with no ventilation for over 5 hours. We were not interested in the rep’s talking points about supposedly affordable travel opportunities, but they just kept making different offers. It was then that they tricked us into taking out a loan for the purchase, reassuring us that our bank could refinance it to pay at a lower interest rate. Upon our return home, we found this wasn’t true. Plus, the “rewards program” they signed us up for was actually a credit card. We would never have agreed had we known they’d do that, or that they would constantly harass us by phone to buy more points. Don’t make a purchase with Wyndham that you’ll surely regret!

Booked a room for a friend who does not have a credit card. Was told repeatedly from getaroom that no card was needed for check-in. Well, my friends were unable to check-in and had to go somewhere else that accepted cash. When I called the front desk, the person was extremely rude, unhelpful, and curt. HJ should not sell rooms to these third-party companies if they are going to be so unhelpful-complete nonsense. DO NOT USE THIS COMPANY!!!!

Good experiences on each of my visits