Wyndham WorldwideReviews of wyndhamworldwide.com

The sales reps were very dishonest. They asked me to sign so that they could try to get me an extra couple of weeks then didn't give them, instead got a credit card in the mail that they said I applied for. Very unethical and probably illegal.

We’re writing this review today in hopes that someone will not make the same mistake as us with Club Wyndham Vacations. My spouse and I are both Retired Marine Corp Veterans, who served this Country proudly and risked our lives, and we were misled and lied to into getting this Timeshare. We both go to the yearly updates, and every year it’s the same spiel, and we don’t upgrade. However, this last trip/meeting took us for a turn that made us want nothing to do with Club Wyndham anymore! The salespeople took our drivers licenses, and tried signing us up for a credit card, despite us advising AGAINST IT! We knew our credit wasn’t the best, and yet they still ran it without our permission, and it was declined. They wanted us to put down $5,000! That’s our whole savings just about. Not to mention we were told this would be 60-minutes long, at this point, we were in the meeting for 4+ hours!! PLEASE do not waste your time, money, energy, and/or efforts. You can travel to better places, for longer times, for less money than a Wyndham timeshare will cost you! They don’t care AT ALL if you’re a Veteran, or disabled, nothing of the sort, Wyndham WILL DO WHATEVER TO GET YOU TO SIGN! RUUUUUUNNN!!!!!!!!!!

Where do I even begin with Wyndham Resorts? You’re told lies right off the bat ranging from something as minuscule as the length of the presentation to something as consequential as NOT BEING ADVISED OUR LEGAL RIGHT TO CANCEL, and a range of lies in between. DO NOT waste your time with Wyndham because that’s exactly what you’d be doing. We were held captive for 4 hours, when we were told this would be no more than 1 hour long, and I declined more than 3 times to 4 different reps! One of the salesmen was a complete dog, being overly aggressive with my friend who came with me. He grabbed her hand to make sure she wasn’t wearing a wedding ring, flirted with her the entire presentation and then had the audacity to ask for her phone number at the end. I only purchased to get my friend out of there and to protect her, had I known I could cancel, I would already be out of this mess!

We attended a Club Wyndham sales pitch in Waikiki Beach, HI, on 4/27/23. We were assured that it would not be a long, high pressured sales pitch. Our skepticism proved to be warranted… It was well over two hours long, and very high pressured. We were especially displeased that the reasons we gave for not wanting to sign on were met with indifference and increased pressure to sign on. It was an insulting experience to be patronized and treated by their sales people as if we don't know what's best for us, but they do. Before this presentation, we were unlikely to have been swayed to buy in. After this presentation, we are 100% sure we made the right call. To sum up, this sales pitch was more insulting and more high pressured than any that we've sat through at a car dealership.

0 Stars. Buyers BEWARE!!! We have been owners since 2014, we have paid our annual dues every year like clockwork. This year, we received the "this is not a bill" letter and never received the actual bill. They charge you around $8-10 fee to send you a bill and never sent it. I realized it never came and paid it in March, come to find out that they had already turned us over to collections!!! We received over $200 in fees for a bill that was paid less than 2 months late. When I attempted to settle this with them, they blamed us and said that we "opted" for paper billing rather than automatic withdrawal. The gentleman that I spoke with stated that he was recording this issue as they had received a LOT of similar complaints. He offered to give us a refund of one late fee of $15. Here's the question...if the late fee is $15, why weren't we charged $30 in late fees? Why didn't we receive a notice that the January payment had been missed with a warning it would go to collections? Why is Whyndham doing this to multiple owners and getting away with this? We invested in this so our family could go on nice vacations and this "ownership" has been nothing but a nightmare. TOTAL SCAM. Save yourself a lot of headache and grief and just pay for Airbnb, the cost of the actual timeshare plus the annual fees and added booking fees cost more than if you just paid for a vacation outright.

You cannot imagine the level of irritation we feel for Wyndham Vacation Ownership. We purchased pre-Covid, and we have never used our timeshare since. Before you start blaming Covid…turn your sights on Wyndham. We lost our points because we were not informed that we could bank them. Meanwhile, we had to pay maintenance fees year after year. Once the pandemic calmed down and people could travel, we had no idea how to use our timeshare. The only calls we received from Wyndham were from them trying to sell us more points, but they wouldn’t explain how to use our current points. Once they got our attention, we were simply lied to, they said we needed to buy more in order to use our points to pay our maintenance fees, sell our points to pay off the timeshare faster, or receive RCI deals. Our salesperson said this was a fantastic investment opportunity and promised he would follow up with us by phone throughout the year to ensure we were on track with how we wanted to use our timeshare. We truly believed that they had our best interests at heart. We were just wrong, they con you into buying more, only with their financing, of course. You won’t figure out until later that the interest rates will double the cost of the loan, and that is before the rest of the fees kick in. We want nothing more than to get rid of this timeshare, it is a disaster, and it has zero value to us or anyone else

I have had it with Wyndham and their complete lack of compassion or decency.  This company took advantage of my wife and I while we were planning our wedding and honeymoon. They managed to take one of the happiest moments of our lives and turn it upside down. We went to a meeting and were harassed and manipulated for FOUR hours until we bought a Discovery package, which is basically a trial membership. When we booked our trip using the package, we had to go to yet another meeting. Again, we were manipulated and even bullied. Our salesperson told us we could use our timeshare to stay on Disney property and take Disney cruises, which was never true. He also pulled out an iPad and had us type in our information but did not say he was running a credit check. When he said we were not approved, we were shocked, but what is worse is he INSTRUCTED us to fudge our income level so we could qualify. These people will do about anything to make a buck.

If you're considering a timeshare with Wyndham, I implore you to reconsider. My experience with this company has been an absolute nightmare from start to finish. The sales tactics used by Wyndham are nothing short of unethical and deceptive. The salespeople lied and omitted vital information to manipulate me into purchasing the timeshare. They even encouraged me to falsify financial information during the contract signing process. Wyndham has repeatedly failed to fulfill their promises and has been progressively stealing from me since I signed the contract. The most recent incident was when a representative named Nina Middleton promised to investigate my concerns and contact me on April 4th but failed to follow through, just another day, and another lie from Wyndham's representatives. Do not trust Wyndham with your money or your time. Their sales practices are unethical and deceptive, and they will pressure you into making decisions that you may come to regret. Save yourself the trouble and steer clear of this company.