Nothing nothing
Nothing nothing ! Iv had heard nothing. No tracking number ! No mail But my money must have been okay….. there gone from my Visa 😳
By Peter M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
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12 reviews
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ww2helmets.com is listed under Hobbies.
ww2helmets.com (ww2helmets.com) has 12 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
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Nothing nothing ! Iv had heard nothing. No tracking number ! No mail But my money must have been okay….. there gone from my Visa 😳
By Peter M.
I purchased an item that when was delivered, I noticed it was damaged. Also Thwe decals on the item were also incorrect as what was shown on the web site. I returned the item as instructed and was notified when it was received. I was informed that another item would be sent out followed by an email stating a tracking number would be provided. It has been over two week since that email and no tracking number has been sent. I have also received no replies correspondence . I am very upset with the customer service and will not recommend this site to anyone. More to add. Links on the site do not work nor do they work from the Facebook page.
By Patrick F.
I had to stop payment on my order because there was no correspondence regarding my order. My order was going on 3 weeks late. I stopped my credit card from transferring funds and then my order was shipped immediately. The helmet was rather pricey for a replica but I was anxious to see how well they duplicated the original. Well, I was so disappointed a second time. The helmet arrived scratched from the vendor. I know this because the plastic bag it came in was also damaged in the same place AND the helmet insignia were wrong and were not applied as the original. I’m still waiting to hear from them on what to do. Again, no correspondence.
By Louis M.
Response from ww2helmets.com· Sep 29, 2021
Hello Louis, I am very sorry for your bad experience. We try to give the best customer support so this is a bummer to us. But we have not received any messages or emails from your email that you used when ordering. I will email you again now, but please let us know how you were trying to get a hold of us so we can look into that. With the delay on your order, that helmet is very popular right now and we shipped it as soon as we got it in from the factory, I am very sorry about that delay. As for the scratch I am very sorry about that, we offer a 100% return policy and you may return it for a full refund you. I will email you again but you may also email us at [email protected] . Again I am very sorry about this.