Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18 reviews
Writers Publishing LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As self-searching as this question might sound, we are a book writing, editing, and publishing company. Well, that sounds a bit too over-simplified, but you get the gist. We produce, publish, and market book, a synergy of creativity fueled by a staff of writers, editors, publishers, developers, and designers.
Writers Publishing Lab (writerspublishinglab.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
18 approved reviews, newest moderated first
Within days, I was able to get the profit I needed on my books. When your passion becomes a career it's a great feeling and they have helped me deliver it. The distribution service has worked out for me the listings were well maintained that ensure readers would see and get the books easily.
By Dawson
The company produced my book then offered To distribute for a fee to be reimbursed plus sales proceeds. By the terms of the contract I was to get payment Jan 6/26. Have not received my money 35,000, and the manager will not return my calls. Sandra Taylor
By Sandra T.
I've paid for services and have yet to receive anything in return, especially my copyrights for my children's book. However they keep hounding me to purchase more product and advertising. I believe this company is a Scam
By Ezell B.
I sent in my novel to them based on their reviews on Trustpilot and a couple of others. I was very pleased with the editors especially the senior editor and the printing of my book. After the initial printing I looked for some additional ways to market my book with them including a screenplay. Again, I got to work with their senior editor who very good. However, the project manager's handling of the screen play and additional marketing ventures that I encountered a bit of a sticky wicket. Once I paid them for, I couldn't get them to complete what I had already paid for. However, after working with management, I was able to get my issues resolved.
By Sharon P.
I want to thank Trustpilot for the opportunity to reply to the Writer’s Publishing Lab (WPL) message. I am also glad WPL is interested in hearing what I have to say; I presume they are open to learning from this unfortunate experience. In the following paragraphs, space permitting, I will respond to each point raised in the message sent by WPL: WPL: “…we…are unable to find any record of your interaction with our services…Our records indicate that J Medina is not registered as a client within our system.” Me: It is puzzling that WPL claims there is no record of my interactions, given the numerous emails and hours spent speaking with various associates. I can provide records of these email exchanges. Regarding our phone conversations, it is possible they were recorded as part of their training. Additionally, I possess a signed Service Agreement from their principal consultant. WPL: “…the specifics mentioned in your review do not align with our established processes or client experiences.” Me: My review did not contain specific details. I did, however, state that WPL was “the worst service company I had dealt with,” and I stand by that assessment. The editing of my book manuscript was extremely sloppy and unprofessional. Despite the contract and repeated requests, WPL never completed the promised “cultural/development editing.” When I expressed my dissatisfaction and requested a refund, they refused to return my money by ignoring my calls and delaying attempts to communicate. WPL: “…we [are]…committed to providing high-quality publishing solutions and maintaining transparent client relationships.” Me: While I do not doubt that WPL may strive to provide “high-quality” service, my experience was unfortunately quite the opposite.
By j M.
Response from Writers Publishing Lab· Mar 17, 2026
We are sorry to hear about your experience and appreciate you taking the time to share your feedback. At Writers Publishing Lab, we take all concerns seriously and are committed to reviewing any issues raised. However, we have been unable to locate a record matching the details provided in your review. We would genuinely like the opportunity to look into this matter further and work toward a resolution. Please contact our Compliance Department directly at ([email protected]) and share any relevant documentation (such as your service agreement or prior correspondence). You may also include a contact number where our team can reach you to discuss this matter directly. We remain committed to delivering quality service and supporting our clients.
Buyer be ware. I entered into a contract with Writers Publishing Lab when I first started out as a writer. They were supposed to create my author accounts, handle copywriting, ISBNs, and illustrate my children's book among a list of other things they listed in their money back guarantee contract. They did none of these things! I have been asking for a refund for 6 months and they refuse even though they said in writing multiple times not to worry, that I could cancel anytime. Well that is not true. It is also not true that they will provide the services they promise. Be very warry of this company. They talk a good game and don't deliver.
By Rea
I worked with Ethan White on my last book, and he was more amazing than I can ever express. He displayed patience and kindness to the max, and he was extremely knowledgeable and helpful from the moment we met until the book went on the market. I have already asked him to work with me on my next project, and I've told all of my author friends about him.
By Tina
STEVE SMITH IS MY ANGEL. I HAVE A TENDENCY TO "BLOW PEOPLE AWAY," WHICH I LOVE TO DO. WORKING WITH STEVE ALLOWS ME TO CONTINUALLY BOUNCE BETWEEN SOME NECESSARY SERIOUSNESS AND THE ABSOLUTE JOY OF DOING A "GOTCHA" NUMBER. I AM ONE OF THE MOST AMAZING WOMEN ON THIS PLANET. NO OTHER WOMAN CAN DO WHAT I CAN DO. SO THERE. DON'T ARGUE. I AM 100% CORRECT. TO RESIST IS FUTILE.
By Joan C.
