Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
305 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We stand behind everything we sell, and our promise has not changed since 1961: If for any reason you are not 100% satisfied with your purchase, let us know – we will make it right. If you would like a refund or exchange, please return the product within 30 days in the same condition in which it was received.Unlike some companies, we’re not afraid to print our phone numbers. That’s because they’re answered by real human beings right here in Ohio — not by computers. You can count on prompt, personal attention from our experienced staff.We’re proud to offer the fastest service of anyone in the mail order business. If you order today before 4:00pm Eastern (weekdays), it will be on its way this afternoon.For over 60 years, in addition to same day shipping, Sporty’s has offered same day returns and same day exchanges. We know of no other company who does this!There’s nothing worse than buying a product that looks great in the catalog, only to be disappointed when it arrives. That’s why we thoroughly test every product we sell before adding it to our selection; if it’s in our catalog, it meets our high standards.Sporty's guarantees competitive pricing on everything we sell. If you find a competitor offering an identical item at a lower advertised price, just mail or fax us the ad, and we will match that price.
Wright Bros (wright-bros.com) has 305 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 12 reviews with 3 stars · Clear filters
The Snoopy's Sopwith Camel kit had one wing strut which was incompletely molded, so was not able to be attached. I had to fabricate a replacement. Otherwise, it's a nice little kit,. especially for kids. But I'd suggest better quality control for the manufacturer. BTW, Snoopy doesn't have eyebrows -- I had to remove those too!
By Jerry F.
The left main wheel was broken off in the box when it arrived.
By richard b S.
The jacket was black instead of brown, that could have been my fault. Jacket was to tight in the arms . I will return this jacket. Shipping was quick
By David P.
Need to also have an Allegheny Airlines Martin 2-0-2, DC9-30, and early Eastern Airlines A300B4.
By Thomas I.
I bought this B-17 model airplane to fly with my eight-year-old grandson. We haven't tried to fly it yet, so I don't know how well it works. It was delivered in a very timely manner.
By JOHN W.
quality is good but the xxl fits like an xl
By Michael P.
Shipping was delayed. The J-3 is nice, lots of detail and well made. The stand is worse than useless. There is no way yo put the model on the stand and not have it fall over multiple times. The last time broke the propeller of the model. Very bad design!
By Cub F.
I was disappointed that my order was on back order for 6 months, an A2 Leather Pilot Flight jacket, size XL.
By Richard C.
