WranglerReviews of wrangler.com

They have this cowboy theme to their things but I always thought their jeans were of superior quality. Just the other day I bought one moer pair because the last I wore for like 5 years to work and it was just done from all the wear but the new ones arrived fresh and I am ready to rock these for another couple of years, quality/price ratio is unmatched.

First of all, I despise any company who formerly made clothes in America and undercuts customers and those living in America by having clothes made in foreign countries. But I needed cargo pants for work that looked like my work pants but not treated with DWR or teflon. Unacceptable shipping time. I ordered July 27, 2025. Wranglers emailed that they shipped it July 30. Tracking says pants will arrive August 20. Three weeks is unacceptable. Did they have to go out and hire people to design and stitch up these pants by hand, then ship them over on one of the slowest cargo ships? I have never had something I bought online take three weeks to receive (and I’ve bought a lot of stuff!)

On May 29, 2025, I placed an online order for a single pair of Wrangler men's pants. On May 30, 2025, shipment tracking indicated that a label had been created for Fed-Ex SurePost (the single worst method of shipment ever created). By June 2, 2025, the item arrived to a Fed-Ex shipment center where it sat until June 14th. At this point, I contacted Wrangler and the customer service rep told me to call back in a week if there was no further movement showing (great support, thanks!). This same rep informed me that they often see packages lost when shipping to a registered USPS branch PO Box as opposed to a physical address (as in my case). When I informed the manager of my branch of this statement, he laughed and said it was the most ridiculous assertion ever made. The USPS processes mail to either PO Box or physical address the same once they have it their possesion. On June 16th, the package finally moved to a Fed-Ex shipment center in Chino, CA where it remains as of today's date, June 27th. When I spoke to a Fed-Ex rep on June 26th, they straight up said the package was likely lost by them and would not be arriving, thus to call Wrangler to initiate a claim and refund of my purchase. For the right amount of money, I can literally ship a circus elephant across the world overnight, but Wrangler and Fed-Ex can't deliver a pair of pants domestically without a lost package (not for the first time with Fed-Ex SurePost, I might add). Highly recommend avoiding the unnecessary waste of time, money and energy required to order from Wrangler.

I recently placed an order from Wrangler (Order #29614517) for two Men’s Denim Western Snap Shirts in different sizes. Unfortunately, I was extremely disappointed with the quality and cut of both shirts. I decided to return them and expected a smooth process, but it turned out to be frustrating and unclear. To start, there was no visible return option on the website. I had to dig around to find a return email, which I contacted—but received no reply for three working days. I then reached out via chat and was told a $25 return fee would be deducted from my refund. This fee was never mentioned at checkout or in the order confirmation. When I asked where this policy was listed, the representative simply said it’s “somewhere on the website” but failed to provide a clear link. This lack of transparency and poor customer service was disappointing. This experience has changed my view about Wrangler. Charging a hidden $25 fee for returns is unacceptable and feels like a cheap tactic to profit off dissatisfied customers. I won’t be shopping here again and will be sharing this experience with others. Buyers beware: Wrangler charges a return fee and makes it difficult to get a clear refund policy upfront.

I bought a pair of these WRANGLER jeans and was happy how they felt on me. After four days of wearing them, I bent over and the pants ripped down from the corner of the right pocket exposing my underwear. I said well let’s try it again. It’s just a fluke. Nope! Same problem. Lucky I wasn’t in public!

I purchased two pairs of George Strait Wrangler Cowboy Cut Jeans for the first time. I washed the first pair to be sure of the fit. I ordered them larger in the waist due to the heavy cotton. You can't return them once their washed. I wear the pair for working around the house only. After 4-5 washings, the metal rivets on the two back pockets completely came off and were found in the dryer both times. Poor quality for sure. Never had a pair of jeans to that, especially at that price point.

Went to make a purchase at $14.99 but shipping was $7.99. They offered that if I joined I could get free shipping. I joined now they want to charge $29.99 for the purchase plus $7.99 shipping. Now I do not have the opportunity to purchase at a lower price. DO NOT join their website!

They charge $7.99 for a return fee when the product is not true to size. This has happened several times. I'm done with them.