Very Helpful and Friendly
Very quick and helpful response to my questions. They resolved any issues I was having.
By Valued C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
612 approved reviews, newest moderated first
Very quick and helpful response to my questions. They resolved any issues I was having.
By Valued C.
Great job. I had forms already made by the website development team but didn’t realize that the form abandonment feature didn’t come with the basic elementor forms. Then I had zero idea how to not destroy my website layout or even link it to smtp. The white glove service they provided was worth every penny. Raiden at technical support had my forms running with all my features in no time with custom tailored css. WOW! 10/10
By Volcan Property B.
I needed support for renewing my license. Within 5 minutes after filling in the support form a prompt reply with the solution. Very happy!
By J. W.
Intuitive user interface and superb support. I tried other plugins before I tried WPForms, and WPForms is far superior to the others for ease of use and support given. In fact they went above and beyond to help me when I encountered a problem, they wrote a custom code snippet for me. They are super friendly and responsive.
By Caroline H.
Highly unethical unsubscribe practise. When you try and cancel your subscription, you don't just click cancel and confirm, they no less then 4 more times try to make you keep the subscription, by offering discounts and of concessions. I thought I'd cancelled it last year, and it auto renewed, now I have to pay them 10% because I am demanding a full refund. This is unacceptable and pushes the burden of ensuring my cancellation is done properly by, having to click 5 times NO. I cannot recommend this company as they make the practise of leaving obnoxious!
By Richard S.
Consistently great support from WPForms – quick responses and always seeking to help me find solutions.
By Jon
After some time I need some help again, and support was as ussualy very friendly and fast. And, of course, the solution was found quickly.
By fotograf
Jeg har lige fået en super god support fra WPForms support teams. De var hurtige til at svare og hjælpe med konkrete løsnings forslag og kode der var til at copy paste direkte.
By Søren