Good suport team
The initial comunication was quite problematic, but at the end their support team helped me a solved my problems with the plugin perfectly. Recommendation from my end.
By Vojtěch V.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
612 approved reviews, newest moderated first
The initial comunication was quite problematic, but at the end their support team helped me a solved my problems with the plugin perfectly. Recommendation from my end.
By Vojtěch V.
I have used WPForms for many years, it's a brilliant plugin. Whenever I have reached out to WPForms support they have responded quickly and always resolved my problem. Thank you
By Mark D.
My support agent Ralden could not have been more helpful. I was embarrassed by the number of questions I had and customisations I requested, but he was endlessly patient and his replies were full and clear. We are delighted with the results and I wouldn't hesitate to recommend this plugin and its team. They seem to have thought of everything :)
By Mariette J.
I had some minor issues with a form and needed help adapting it using CSS and a shortcode. They assisted quickly and were very friendly—absolutely recommendable!"
By S.Schaub
Had a question with a complex integration. They recognised that it may be worth a new feature and also gave me a easy intermediate solution. Excellent customer service.
By Daniel
I had an excellent experience with WPForms support. I discovered a malfunction in the plugin and opened a support ticket. The developers quickly identified the issue and provided me with a patch, so my form was fully operational again even before the official release. WPForms Pro is worth every cent. It makes building forms — even complex ones — straightforward and reliable, and my clients are consistently happy with the results. Knowing that such a high-quality, responsive support team stands behind the product gives me real confidence when committing to my clients’ needs. This is exactly how a successful business relationship works for me. Love and respect from Göttingen!
By René T.
I use wpforms for a donation form for a nonprofit, the nonprofit has a demanding set of requirements and wpforms pro let me meet their needs. I have contacted wpforms for support a few times and they have been consistently helpful and fast to respond.
By Noname
Super fast support and a spot-on solution. Highly recommended!
By Franz G.