WPFormsReviews of wpforms.com

WPForms has an awesome support team. They go above and beyond to make sure that your forms run smoothly. If any part of your form isnt working or may be confusing to you, never hesitate to reach out and they will help you get it sorted out! They have so many wonderful features available and its easy to use, easy to get help when you need it, and generaly a great form builder.

WPForms is the best form builder for WordPress. Uncomplicated, yet powerful. It allowed us to create custom, multi-step forms for ourselves and our customers. We manage over 500 websites and WPForms is a must-have on all of them!

WP Forms Pro version has been a powerful tool for my clients websites, not only for lead generation, but operationally, and to improve their customer service. The new features (and reminders about older features) are always communicated so well via email. The new features getting rolled out have also been amazing additions. And also, well done on your work. You product and service is fantastic. As my business (and clients) is based in South Africa, it would be amazing if we could get payment integration directly with PayFast, Yoco, and PayStack (owned by Stripe). I've also found the AI support feature to be very convenient. Well done on the implementation of that. Thanks again for everything WP Forms.

We have been a customer of WPForms with "Ultimate" access since 2017. WPForms has allowed us to build extremely complex forms with a lot of conditional logic (all without any coding), which we then export to a custom internal database that we built to parse into our property management software. These forms are foundational to our property management website transactions. In the rare cases that I needed support, WPForms answered the call with incredible skill, knowledge, efficiency, and accuracy. The answer "I don't know" doesn't seem to be part of their vocabulary, even for instances where I've built way too complex a form -- their expert staff has always been able to provide the answers, a bit of education, and best-practices advice going forward. We're thrilled to have WPForms in our corner and look forward to the next 10 years. Thanks!!

My experience with WPFORMS and its support is positive because my requests for improvements are taken into account by the development department and I am therefore convinced of making this WEB application an essential application for Internet users. Continue like this.

An update to WPForms in late May broke our site, and I found out pretty quickly that this was not a bug. They had blocked dynamically generated dropdown menus which our site depended on. Once I pointed this out, their support were very helpful with instructions how to code around this blockage. In fact, they went so far as to push out an update to their software to enable my fix. The turnaround time was impressive too; during a few hectic days we exchanged two or three emails per day.

The WpForms support team are always responsive to my requests. Helping clarify form logic questions or any other support issues I may have. And I have had repeated occasions to interact with support.

Great response time, helpful, understanding and patient as I didn't know what I was doing!