The technician got involved and helped…
The technician got involved and helped me a lot; with his help, I found the solution in the right direction.
By Marc C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
612 approved reviews, newest moderated first
The technician got involved and helped me a lot; with his help, I found the solution in the right direction.
By Marc C.
Beyond excellent customer service. Sincerely. Superb troubleshooting and I appreciate the time they put into my ticket. Thank you!!
By Kineta Knight B.
Response from WPForms· Jan 29, 2025
Hey there! Wow! Thank you for your kind words! We truly appreciate your support and are so glad we could assist you. If you ever need anything else, we're always here to help! Best Regards, WPForms Team!!
Veloci ed efficienti. Hanno tradotto e inviato un tutorial. Molto soddisfatta
By Paola B.
Response from WPForms· Jan 29, 2025
Hey Paola, Thank you so much for your feedback! We're glad you found our support fast and efficient. If you ever need anything else, we're always here to help! Best Regards, WPForms Team!!
Not being super tech savvy I was nervous to jump into making a form with WPForms but they made it very user friendly and intuitive.
By Hope M.
Response from WPForms· Jan 28, 2025
Hey Hope, Thank you for sharing your experience! Your feedback means so much to us, and we’re here to support you every step of the way! Best Regards, WPForms Team!!
Not recommended for big and heavy form. Even the form taking too much loading time after using 15-20 conditional fields. I have contacted with them many times but didn’t provide my any working solution. Breaking the form into 4/5 small form is not a solution for that. Totally waste of money. I have more that 400 conditional fields. Finally switched to another form plugin after wasting lots of time and money. Shame on Wpforms.
By Mahmud S.
Response from WPForms· Jan 31, 2025
Hi Mahmud, Thank you for sharing your feedback with us. After reviewing your support tickets, we want to thank you for taking the time to talk through the issues you were facing with us. We are committed to providing the best product to our customers and feedback like yours is invaluable. Best regards, WPForms Team
Very réactive and brought my demand to a good and successful end, I can clearly recommend
By Michael van E.
Response from WPForms· Jan 28, 2025
Hey Michael, Thank you for sharing your experience! We're so glad our team could respond quickly and help bring your request to a successful resolution. Your recommendation means so much to us! Best Regards, WPForms Team!!
I have been using WPForms on a number of sites I manage for several years now. It is by far my favorite. Tons of features, easy setup for Stripe/Square payments, easily dump data to Google Sheets, and you can create some REALLY intricate/conditional forms. Plus support is always fast and very helpful. I rarely leave reviews, but this one is highly recommended.
By Scott D.
Response from WPForms· Jan 28, 2025
Hey Scott, Wow, thank you for such an amazing review! It’s fantastic to hear that WPForms has been your go-to tool for so many years. We’re especially grateful for your kind words about our support team, they love helping customers like you! Your recommendation truly means a lot to us. Best Regards, WPForms Team!!
Great product, excellent customer service.
By Gabor P.
Response from WPForms· Jan 28, 2025
Hey Gabor, Thank you so much for your kind words! We're so glad to hear you’re enjoying the product and had a great experience with our customer service. Your support means the world to us! Best Regards, WPForms Team!!