Wowpet scams
Wowpet scams, buy 2 get 2 free, big lie. They don't answer their phone or reply to emails.
By Laura C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
522 reviews
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Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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Wowpet scams, buy 2 get 2 free, big lie. They don't answer their phone or reply to emails.
By Laura C.
Wowpetsmart advertises chew toy for heavy chewers. Nothing could be further from the truth. We purchased a couple of these over priced chew toys for our corgi, our CORGI, and within just a minutes he had the toy torn up and the stuffing pulled out. We've purchased similar toys for a lot less at Walmart that fared better. If anyone purchases these "heavy chew toys" they might just as well go the ATM, take out a cash withdrawal for the amount they would pay for these toys and light it on fire. By doing that you could at least use the paper as fire starter during a family campout. Better yet, if you have already purchased one of these toys just toss it on the fire. Save yourself the aggravation of watching your pet destroy this toy knowing you just wasted your money on something advertised as being better than other chew toys on the market.
By J D.
My small Yorkie destroyed one of the toys within a half a day. I have contacted them several time and there is no answer. They guarantee their products from destruction or they will replace them. They are no better than any other dog toy out there. They are not cheap!! Absolutely do not buy from them!
By Debbi Albery T.
My dog destroyed the toy in the first day. No different than any other toy except more expensive. Now, I cannot get a response by email or phone to get refund. Will call credit card companynow
By Lynda Paulich R.
Garbage. Destroyed in minutes company won’t respond to messages to replace. Scam. I’d give them zero stars if I could.
By Cindy B.
This company advertises indestructible dog toys, and offers to replace them if they are damaged. I called them multiple times with pictures of the damages toys and they will not respond to my inquiries. Very deceptive practices and incredibly expensive for a company that lies and does not stand behind their products.
By Stephanie