Avoid this company
Avoid this company - absolute scam! My puppy tore this toy to pieces in 5 min despite it being advertised as ‘indestructible’ False advertising at its best!
By Jill
Monday, November 9, 2026 · Customer reviews of US businesses
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522 reviews
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Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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Avoid this company - absolute scam! My puppy tore this toy to pieces in 5 min despite it being advertised as ‘indestructible’ False advertising at its best!
By Jill
AVOID AVOID AVOID. Utter rubbish 'indestructable' dog toys. My JRT took 37 seconds to chew first ear off and was totaly destroyed in under 4 minutes. No reply to email so resorting to claim payment back through PayPal. Once a claim was raised through PayPal, the company saw fit to reply to my initial email which said I wanted a full refund and would return the unopened and ruined toys. They declined and were prepared to replace the one that had been opened for free - just needed me to pay £7.99 shipping! Luckily, I have received a full refund via PayPal.
By Joanna W.
Indestructible dog toy.... my daschund chewed into bits within 2 hours. Same toys they sell in the pound shops. Save your money and don't buy from these charlatans.
By matthew D.
Wish I had looked here first, avoid this company. Had the toys less than 30 days and ruined. Asked do a replacement to be told I need to pay $8 for shipping or spend another $30 on items that may fail and I can have the replacements free 🤷♀️ When sending an email to support you get an automated reply which shows they have a lot of problems and do not care. Email customer services and do not get a response. Left a negative 1 star review on web site and it is not listed. An American company, avoid avoid avoid.
By Neil
Scam china crap again. Do not buy. My dog ripped the ears off in one day.
By Jo G.
toy lasted 25 minutes absolutely miss sold item
By SD
This is the first review I have ever bothered to write,I’m sixty so have had a few opportunities.Please be warned not to purchase anything from this company under any circumstances.The quality of their products do not reflect what they are advertising-it’s complete tat and an utter waste of your hard earned money.Not only is their product crap-their customer service is worse.Once they have your money-that’s it-no response to emails.STAY AWAY.
By Kim J.
Beware this company is a scam! My small 15 pound dog chewed off an ear on the wolf in less than 2 minutes!
By Sharon G.