Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
522 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 510 reviews with 1 star · Clear filters
I would not give them one star if there was a choice of NO STARS! Pathetic quality of what they claim online of durability. My 10 month old dachsund tore the yellow duck up in five minutes!!!! Do not buy!!!
By Kim S.
Worthless and when you ask for a guaranteed replacement they tell you to send them shipping money or to spend $39 when the original product was $35. In my opinion a Total scam!
By Kate R.
False advertisements should be sued. Arrived 12.30. In shreds by 1.00. He only a very small dog. Stay away.
By Triona S.
"Indestructible " toy lasted 10minutes, no reply to my e mail Don't buy!
By Sheena W.
Scam company. Asked them to replace the toy that broke and they don't respond. Asked multiple times, nothing. The toys are cheap that you can buy from home bargains.
By Anni
Wish I could rate zero as 1 star is too much. Poor quality, false advertising & customer service don’t respond.
By Mandy K.
This is a scam company that stole my money, won't respond to emails, and has a bogus phone number on their website. Will have my bank cancel this transaction.
By Ellen
Absolutely cheap worthless & dangerous, easily rips when dog is pulling on it. DONOT BUY THESE , NO CUSTOMER SERVICE AT ALL. REPEAT DO NOT BUY THESE!
By LpsToys
