WowpetsmartReviews of wowpetsmart.com

Ordered 3 weeks ago and still have not received my toys.

If there was less than one star I would give it. Took a month to arrive, customer service kept replying with a automated email. When it did arrive, dog had destroyed in less than 5 mins...... the free exchange policy includes postage to return and exchange so is not free exchange at all..........

Destroyed within minutes...avoid

I never received my order which was placed almost 3 weeks ago. I paid for expedited shipping! I tried to contact them for an update and received no response. Emailed them to cancel my order and I've been getting their standard reply of "sorry your dog tore their toy; choose for the following as a replacement". I tried calling the number on their website, but it's not in service. DO NOT BUY!!!! TERRIBLE CUSTOMER SERVICE OR LACK THEREOF! What a scam!

"I wish I would have read the reviews"...this seems to be a common statement with this company. They took the money from my account and I still have yet to receive my order. I have messaged MULTIPLE times about an update and only get a blanket reply with NO help. I tried calling the number they list and it doesn't work. Lesson learned. Shame on them.

I wish I had read the reviews about this company. Ordered 2 toys on buy one get one free deal. Only received 2 toys and one was completely destroyed in under 30 minutes. Emailed and surprise surprise no response. Lesson learned!

DO NOT ORDER FROM THIS COMPANY! I ordered six different animal toys, got all the same animal! These toys are made for power chewers and supposed to be guaranteed, my dog had one destroyed in under three minutes. I gave another to my second dog, it came apart even faster. To make matter worse, I emailed them to send the other four toys back for reimbursement and they blocked my email!

Received a confirmation Dec 10 then no other correspondence. Phone number is not in service. Should have had Trust Pilot reviews in advance.