Disappointment
Have waited over 2 months for my items to arrive. Cannot connect with the company. Only get an automatic email response that does not address the issue of no items being received!
By Kim G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
522 reviews
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Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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Have waited over 2 months for my items to arrive. Cannot connect with the company. Only get an automatic email response that does not address the issue of no items being received!
By Kim G.
Scam!!!! The toys are worse than dollar store toys. Absolutely no customer service!!!!! Do not fall for their claims.
By Lisa R.
Shocking. These toys are rubbish. Wish I had read the reviews. Lasted about a minute in the mouth of my cocker. Have binned the other one. Complete scam.
By Sue F.
The toys are trash. No better than dollar store toy. I ordered 4 for Christmas presents on Dec 1. Received Jan 4. I gave my dog 3 out of the 4 and they are all ripped and shredded in minutes. They are NOT indestructible! I have emailed company several times no response. They claim they will replace the toys if they are destroyed. I think I was scammed. I had high hopes. Stay away!
By Lori C.
Small dog tore up both in one day
By Michael
False advertising!!! Cheap toys that are destroyed within minutes. No responses to numerous emails to contact the company, and can't get through on the phone number provided. DO NOT BUY FROM THIS COMPANY!
By Sam G.
Ordered 2 toys in mid November. Still have not received anything as of January 9. Tracking number doesn’t work. No answer to emails I sent and phone is out of service. Total scam
By Martha
Cheap toys that any dog can rip apart in 10 minutes!! I bought 4 and my 35 pound female Brittany tore them apart and left stuffing everywhere!! Cheap and dangerous toys!
By Laura C.