The worst company Evers the phone…
The worst company Evers the phone number listed is always busy all the time . No one answers emails . Two toys ripped and can’t get a response from anyone . Please help these toys were expensive!
By Faith S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
522 reviews
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Wowpetsmart is listed under Children's Entertainment.
Wowpetsmart (wowpetsmart.com) has 522 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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The worst company Evers the phone number listed is always busy all the time . No one answers emails . Two toys ripped and can’t get a response from anyone . Please help these toys were expensive!
By Faith S.
12 hours the indestructible toy last with a toy cockapoo. No reply from the company, criminals. Avoid!
By James S.
Customer service sucks.
By Jessica J.
My dog destroyed his two new toys in about 10 minutes. I tried calling but always receive a busy signal. No response from my email. JUNK DO NOT PURCHASE!!!
By Brian
I wish I’d read these reviews first. The toys ripped in seconds and when I finally got a response from the company they told me I’d have to pay P&P on replacements. Absolutely disgraceful that companies like this are allowed to operate. The products are pure rubbish and Wowpetsmart deserves to go bankrupt. AVOID.
By Charlotte C.
This company should not even get 1 star! Appalling! Toy ripped in seconds. They charge a fortune for toys you can get for a couple of quid on Temu. Sent a complaint email suggesting a scam and have only ever received an auto response. I will be contacting trading standards. The reviews on website are false! They didn’t publish mine.
By Consumer
I bought 2 of these and gave 1 ( pig) to my golden retriever within 10 minutes he had chewed the ears off , after an hour no legs and arms almost chewed through. I have bought better and much cheaper in stores. Save your money
By Patricia C.
Customer service non existent- emails are automated reply and phone doesn’t answer. Toy is not appropriate for a dog.
By Claire N.