great service
great service, 5-star experience
By Diego
Response from World Rugby Shop· Jan 16, 2018
Thanks for the review Diego! If we can ever be of any more service please just let us know.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
398 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WorldRugbyShop.com was founded with a simple mission in mind- make it easy for people to get the gear they need to be a part of rugby. That's it. And we are working hard every day so that no matter if you are a player, fan, coach, or referee there is something for you here so you can connect with the game you love.
World Rugby Shop (worldrugbyshop.com) has 398 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
398 approved reviews, newest moderated first
great service, 5-star experience
By Diego
Response from World Rugby Shop· Jan 16, 2018
Thanks for the review Diego! If we can ever be of any more service please just let us know.
I love World Rugby Shop. Being a rugby fan in the USA, I find it difficult to find quality rugby fan kit. Their All Blacks jerseys are great quality. They have fast shipping with good feedback.
By Daniel L.
Excellent shopping experience. Items arrived in a timely manner.
By John
Response from World Rugby Shop· Jan 16, 2018
Thanks very much for the review John! If we can ever be of any more service just reach out.
Great company to deal with. Everything I've ever ordered has been delivered earlier than expected and in excellent condition!
By Chris
Response from World Rugby Shop· Jan 16, 2018
Glad to hear it Chris and thank you for the review! We don't always get it right, but I can promise you we try our very best. If we can ever be of any more service please reach out.
Every time we order from World Rugby Shop, the merchandise arrives promptly & have always been of good quality. In the one time I had to return something for change of size, the turnaround was quick.
By JM
Response from World Rugby Shop· Jan 16, 2018
Appreciate the review and feedback JM. If we can ever be of any other service please don't hesitate to reach out.
WRS is a great resource for rugby apparel and equipment.
By Brandon
Response from World Rugby Shop· Jan 16, 2018
Thanks Brandon! If we can ever be of any additional service just let us know.
Excellent product and shipping time
By Christopher
The most horrible experience. After emailing for two months to try and purchase a large sized jersey for a family member. I was told we can't find the size you want theres nothing we can do. I was then told they can try and contact their manufacturer only to be told again we can't do anything. Such a waste of time. Especially considering its a WORLD rugby shop they are pretty useless in helping a customer with a large size. Terrible customer service
By Aimee R.