It’s a scam
It’s a scam, ordered in April, still no delivery or refund. At first they had excuses but now just no response at all
By Anne
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
84 reviews
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World Paint by Numbers is listed under Painting & Paper.
World Paint by Numbers (worldpaintbynumbers.com) has 84 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
84 approved reviews, newest moderated first
It’s a scam, ordered in April, still no delivery or refund. At first they had excuses but now just no response at all
By Anne
Don’t even deserve 1 star!!!!!! Ordered back in May and no products arrive and no refund given!!!!! 100% FRAUDSTERS!!!!
By Katrina C.
SCAM I ordered a paint by numbers in April 2020, allowed for plenty of time due the current situation. When I got in touch they 'claimed' they sent me out another one, which obviously they did not. I got about 2/3 replies in June and have sent numerous e-mails since with no response. It's absolutely ridiculous.
By Ailbhe
This company takes your money but does not deliver the product. Over 3 months ive been waiting and still nothing, customer services is a joke. Do not buy from this company.
By BEATA S.
I ordered from this company in April 2020. The kit was due to be delivered at the beginning of June. After numerous attempts at contact to resolve the situation, I asked for a refund at the beginning of July which I have not had. I chased today & I can see they have seen my message but no response. A real shame as the kit I ordered for my Dad, was lovely & I can’t find it anywhere else. My recommendation would be DO NOT USE THIS COMPANY! I wish I had read the reviews first. Facebook should not allow them to advertise on their platform.
By Nicola
NEVER EVER buy from them! I placed an order for 2 items, only received 1 Item. The paint colours were incorrect so I contacted them. They said they will send the correct colours (which they haven’t sent) I have been chasing them for my money back since February 2020. They don’t get back to you, they’re full of lies! This is definitely a scam! I have been sending them emails for the last 3 months, sometimes they answer it and say “I’m contacting the person responsible”...load of crap! They will not get back to you. They’re happy to take your money and run! I have no paintings and no refund!
By Lydia
I ordered 2 items the same day, it took about 2 months to arrive in Ireland, they came separately because they were from different providers which I did not know. I contacted customer service and the answer was: They sent my request to the logistic team and they would get back to me.. They never did but luckily I got the last missing item. The canvases and paints look OK but they do not cover the numbers. I am not sure I will order again but I am happy I got the items at the end.
By Cristina Aranda M.
This company takes your money and never sends anything. It's a scam. I ordered on 30 march 2020 and still nothing. Emails to the help email address go unanswered. I have escalated with PayPal so fingers crossed I get my money back.
By Merilyn